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Thread: Whirlpool Gold ice maker not producing ice

  1. #1
    Join Date
    May 2012
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    the sunshine state
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    Default Whirlpool Gold ice maker not producing ice

    Model Number: GD5RHAXNQ00
    Brand: Whirlpool
    Age: 6-10 years

    I got to this site through a Google search. My icemaker currently produces no ice at all. Although I haveread info here on the forum, I feel a bit overwhelmed, so I do not know what myissue really is, so I would provide some info on my ice maker not producing anyice on the Whirlpool gold refrigerator model # GD5RHAXNQ00. The red LED sensorlights blink when the door is open, then go solid when I close the flapper. Thewater dispenser works just fine, producing cold water with no issues. Theactual ice maker reservoir has ice on it, and the pins (BLADES) are pointed upward, but it does not pour theice into the door bin. I made some ice on refrigerator ice trays, and pouredthem into the bin. The bin turns, and pours ice in through the chute and into aglass, no problem. I also defrosted the freezer side for a whole hour with thedoor open to see if something was clogged. It appears there is no clog, but I don't know if an hour with the door open, and freezer empty on the "zero" setting was enough time. Can anyone help?

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,460

    Default

    Yes, the problem is your ice maker itself has gone bad, seen this many times.

    Here's the ice maker for your model you can order here:
    Icemaker assembly, For In-Door Ice models.


    Here's the instructions TO change the ice maker assembly:


    1. Remove the bucket from the door to get some room.

    2. Put a piece of tape on the sensor flapper to hold it down so you won't damage it while removing the ice maker.

    3. Remove the ice maker service cover door by spreading the two hinge fingers apart away from the center and the door should lift out of the slot.

    4. Remove the screw in the right rear bottom side of the ice maker.

    5. After removing the screw that cover should lift up from the rear and just work it out from the rear and you see the electrical harness.

    6. On the left track the should be a tab toward the bottom which you need to push up.

    7. Push up tab and start working the ice maker towards you pulling it out of the track.

    8. Careful with the electrical harness in the back as you're pulling out.

    9. Disconnect the electrical plug by lifting the clip on the plug.

    10. Remove the side cover on the side module by pulling off.

    11. Remove the bottom shield by removing the 3 screws on the bottom.

    12. To install reverse the order as it came out.
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  3. #3
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
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    You probably need to replace the ice maker. Try to force cycle it. If it won't force cycle the power module is faulty. To force cycle the ice-maker, remove the cover over the module and locate holes T and H. Take a small piece of wire bent in the shape of a U and short T and H together. The ice-maker will start the harvest cycle. Wait about 10 seconds and remove wire. The Ice maker will continue through the cycle. At the end of the harvest cycle the ice-maker supplies the coil on the water valve with 110 VAC.
    NOTE: If your refrigerator uses the Optics, youll also have to tape the emitter flap back and not block the space between the emitter and receiver. You will also need to hold the light switch in until the ice maker starts then remove the wire. Close the freezer door
    Ice Maker Assembly 2198597 Order now for same day shipping. 365 day return policy. RepairClinic.com
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  4. #4
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
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    He's Jake! Faster than a speeding bullet...lol. As always we're on the same page.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  5. #5
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    68,460

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    Yes we are Rick.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  6. #6
    Join Date
    May 2012
    Location
    the sunshine state
    Posts
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    Default

    Thanks Jake! Now onto purchasing the ice maker. Tell me what you all think. The link below shows one around 30% less, with the latest and greatest Whirlpool changes.................... WHIRLPOOL ICE MAKER 2198597 FSP FACTORY VERSION OEM NEW | eBay

  7. #7
    Join Date
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    McMullen Valley, Arizona
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    We had a member that bought 3 motors from ebay, and all were bad, then I told them what I always say: "NEVER EVER BUY APPLIANCE PARTS FROM EBAY" So they went ahead and purchased another one from our parts supplier here, and it worked like a champ.

    Does that help your decision?

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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