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Thread: Another "no Spin" question for the AMANA Washer

  1. #1
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    Default Another "no Spin" question for the AMANA Washer

    Model Number: NTW4500VQ1
    Brand: Amana
    Age: 1-5 years

    Hello,

    I have another "no Spin" question for the AMANA Washer. I hope that their engineers are paying attention to all of these problems. It seems that no one spin problem is the same.

    I have an Amana Washer Model number NTW4500VQ1, Serial # CO5160762.

    The machine is 1.5 years old and is used by my 82 y.o. mother about 2 times per week with a 2/3 full load at most.

    The machine does everything well except intermittently it will not SPIN; i.e., the water drains but the drum does not spin, all the time making spin like noises. The clothes are still soaking wet after the end of the wash cycle. If I move the control knob back to SPIN it will on occasion start the SPIN cycle and the drum will turn and the spin cycle will complete as designed. Otherwise it will not spin but does makes a 'spin-like' noise but does not spin the drum.

    I thought that it could be the Timer but usually don't' these parts fail completely/catastrophically and not intermittently ? Also, I thought it could be the belt or the clutch but again don't these components also fail completely and not intermittently?

    Could something be sticking ? i.e., is this a mechanical timer ? I am not looking forward to buying a new $117 timer on an 18 month old machine.

    What causes this machine to work fine one moment and not the next ?

    I very much appreciate very your help on this matter.

    David
    Last edited by Spartika; July 9th, 2012 at 04:39 PM. Reason: cleanup

  2. #2
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    Default

    Let's start by checking the lid switch for continuity. That's the most common part to fail.

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  3. #3
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    Thanks Rick for your detailed response, however, the lid switch is working just fine. Any other thoughts ? a sticking Timer ?

    David.

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    You said in your first post that you heard spinning sounds so try this first; Temporarily bypass the lid switch, remove the agitator, put it into spin and give the tub a spin with your hand and see if it will spin. It sounds more like a bad clutch. If it won't spin try lifting up and down on the timer knob while it's pulled out and in spin cycle.
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  5. #5
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    I bypassed the switch, removed the lid but not the agitator? and tried to turn the tub by hand during the spin cycle. It would not budge and the tub would not spin. You can still hear the motor turning.
    I then tried switching the rinse cycle on and off hoping that the tub would spin, to no avail. Switched the washer off, waited 30 minutes and tried various Spin settings, Regular Wash, Delicate, etc., until it kicked in and began to Spin and finished the wash. Frustrating. Do you still recommend removing the agitator and if so is there a HOW TO link for that ?
    Thanks,
    David

  6. #6
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    When you were able to get it into the spin cycle, did it seem to spin OK? In that case I think it's a timer issue if it will spin in one cycle but not another. If it will spin in one cycle, see if it will wash in the same cycle.
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  7. #7
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    Sorry for the late reply, out of State travel; I finally called a technician and he opened up and completely dismantled the washing machine, first checking the switch again, and veryifying that the Timer did complete a cycle. He then took out the "Brake, Cluth Gearcase(transmission)" - see this link: 04-Brake, Clutch, Gearcase, Motor and Pump Parts parts for Maytag NTW4500VQ1 - AppliancePartsPros.com then he checked the motor coupling and everything in between, including the brake pads (visual only), but he did not open up the transmission. He decided to replace the clutch with a brand new one which did not solve the original "no spin or intermittent spin" problem described above - and then decided that it had to be transmission which is a $196 part. So far I am out $160 in parts and technician labor into this fix with nothing to show for it; the same problem persists, sometimes it spins sometimes it doesn't.
    In summary, can a transmission be faulty if the machine washes (agitates) every time, and ocassionaly will spin ? I thought that a faulty tranmsission would be catastrophic not agitate. If anybody can suggest another fix I would very much appreciate it.

  8. #8
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    Quote Originally Posted by Spartika View Post
    can a transmission be faulty if the machine washes (agitates) every time, and ocassionaly will spin ? I thought that a faulty tranmsission would be catastrophic not agitate.
    A bad transmission can agitate and not spin. I've seen that happen many times when the direct drive transmission first came out. Not so much any more. It can usually be fixed with a kit called a "Neutral Pack" or by replacing the main nylon gear.

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  9. #9
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    Thanks Rick, just to confirm: try the "Neutral Pack" first and also replace the nylon gear if it is worn ? Drive Gear 285362 Order now for same day shipping. 365 day return policy. RepairClinic.com
    I am actually running the Amana washer right now and find that if I wait about 1 hour after the end of a wash cycle then I set the Timer back to SPIN - and push and pull (on and off) the Timer, then sometimes the SPIN cycle starts, otherwise you just hear the motor turning. Or, if I put the Timer to SPIN and push it on, and then open and close the lid, then sometimes the SPIN cycle starts, otherwise you just hear the motor turning. Does this confirm your diagnosis about the transmission or does it raise other possible solutions to the spin problem ?

  10. #10
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    LOL...let's see if I got this straight, you would like to know if by waiting somewhere around an hour after the wash cycle, turning the timer back to spin, pushing and pulling several times on the timer knob, and then pushing in on the timer knob, opening the lid, then closing the lid, then holding a rabbits foot in your right hand and spinning a horseshoe counterclockwise in your left hand (just kidding) and maybe it will spin, confirms my diagnosis of the transmission having a problem? Then no, that would be the tech's diagnosis who replaced the clutch. I only confirmed it's possible for a transmission to agitate and not spin and a possible solution to the problem. Here's the problem my friend, we're not on the same page. You're bouncing around like a pinball in a pinball machine. Post #4: Bypass the lid switch, remove the agitator, see if the tub will spin, lift up on the timer knob. Four tasks for you, about six tests for me. Unfortunately I only got two results, the lid switch is good, you removed the lid but not the agitator (I don't know what happened there??), tub won't turn/budge (OK , probably not the clutch). Then you went into pinball mode, hear motor running, turning rinse cycle on and off, turning washer on and off, waited thirty minutes, tried different wash cycles and then it started a spin cycle. Post #6: I asked; once it starts a spin cycle, does the spin cycle seem to work OK? I'm still waiting for that answer. I asked if it would agitate in the same cycle. I'm still waiting for that answer. Post#7 Pinball mode again, ending with a question about a transmission. You're giving me answers to questions I'm not asking and few answers to the questions I am asking. Time to do a page check and see if we can make this dog bark! At this point with what information I have, I'm sticking with timer problem. Maybe more than one issue also.
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