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Thread: KitchenAid Superba

  1. #1
    Join Date
    Aug 2007
    Location
    Brownstown, MI
    Posts
    16

    Default KitchenAid Superba

    Model Number: KSRS25IKSS01
    Brand: KitchenAid
    Age: More than 10 years

    Hi - I'm back! Its been a while since I've been by, but I have another issue I need help with.
    The freezer side of my KitchenAid side x side (model #KSRS25IKSS01) is working fine. There is cold air coming out of the air duct at the top and everything is starying frozen. The refrigerator side, however, is warm. There is no air blowing into the refrigerator vent at the top left side of the unit (even though cold air is blowing into the freezer side).

    Any recommendation on where to start?
    Thanks!!

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
    17,062

    Default

    Any number of issues can cause a refrigerator to stop cooling properly. Let’s start with basic checks first. Check to see if both fans are working. The evaporator fan is in the freezer section and the condenser fan is by the compressor. If the compressor is running the condenser fan motor will also be running. Make sure the condenser coils are clean and air flow across them is not restricted. See if the compressor is running by placing your hand on top of the compressor and feel for vibration. Compressors normally run warm to very warm. A compressor running hot to very hot would indicate a problem. Look for frost on the evaporator cover (freezer section back wall) indicating a possible defrost issue.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  3. #3
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    67,131

    Default

    Yes I agree with Rick.

    Its possibly your air diffuser vent, put your hand in front of it and feel how much cold air is coming out, then open the freezer door and see it increases the cold air flow through the air diffuser vent.

    If no increase air flow after opening the freezer door then put something in the vent, like a pen/pencil or pocket screwdriver and see if that makes the air come out faster, if so order the air diffuser.

    Here's the diffuser for your model:
    Manufacturer's Number: 2209751

    2209751

    Let us know what you find.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  4. #4
    Join Date
    Aug 2007
    Location
    Brownstown, MI
    Posts
    16

    Default

    OK, here's what I have... The evaporator fan in the freezer section is blowing plenty of air into the freezer. The condenser fan by the compressor is working. Condenser coils are clean and air flow across them is not restricted. Compressor is running as it is vibrating and warm. No frost on the evaporator cover.

    After letting the refrigerator sit for a while, I reached in to feel the air flow coming out of the diffuser (pictured above) and I did feel some air flow, though not much. Everything seemed to working fine since everything was staying cool and there was no sweating on the inside walls. This morning, I feel no air flow through the diffuser in the fridge side, even though there is plenty of air flow inside the freezer.

    Should the air be flowing through the diffuser in the fridge side whenever the air is flowing in the freezer side? Or are those two actions de-coupled, where it is possible that the air flows through one and not the other?

    Thanks for the help!

  5. #5
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
    17,062

    Default

    Try the test Jake gave you and post the results here.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  6. #6
    Join Date
    Aug 2007
    Location
    Brownstown, MI
    Posts
    16

    Default

    OK, there is no air flow coming from the diffuser, regardless of the freezer door being open. I stuck a pencil into the diffuser and felt it hit against the wall. Still no airflow. Does that mean its the diffuser? Is there a fan that the pencil should be running into? Is it possible the fan is frozen? Will leaving the fridge unplugged over night melt the fan, thus allow it to spin again?

    I;m grasping for straws, so none of this may make sense.

  7. #7
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
    17,062

    Default

    If you're sure the evaporator fan motor is running the let's see what kind of frost pattern is on the evaporator by removing the back wall of the freezer section. All the coils should be frosted with a very light coat of white frost from top to bottom. No ice and no snow should be on the coils.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  8. #8
    Join Date
    Aug 2007
    Location
    Brownstown, MI
    Posts
    16

    Default

    Just to clarify, the evaporator fan is the fan that blows cold air into the freezer, correct?

  9. #9
    Join Date
    Aug 2007
    Location
    Brownstown, MI
    Posts
    16

    Default

    before going in and removing the back wall, i jammed my head into the back of the fridge and looked into the diffuser. the baffles were all closed. With a shish-ka-bob stick, i opened them up all the way. Air is now flowing into the fridge. I will let it sit and see what happens.

    If that turns out to be the problem, my next question is why were the baffles closed? I assume the freezer and fridge controls open and close the baffles depending on what the setting is. My settings haven't changed since day 1 (10+ years) - both are set at the middle setting (I think its level 3).

    Anything else anyone can add?
    Thanks

  10. #10
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
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    Default

    Order that part Jake gave you a link to. There's a motor that operates it. Click on the link and look at different views.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

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