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Thread: replaced control board and still not working.

  1. #1
    Join Date
    Aug 2012
    Location
    NC
    Posts
    12

    Default replaced control board and still not working.

    Model Number: 665.13593K600
    Brand: Sears Kenmore
    Age: 1-5 years

    Only some of the buttons on the keypad worked and would light up, such as "normal wash" and "cancel/drain". Some of the buttons would not respond at all. If I hit "cancel/drain" the dishwasher would start the drain cycle, however the start button is unresponsive. I checked the thermistor fuse, which has continuity. I figured the problem was the circuit board, which I replaced, but I still have the same problem. I heard there is a master reset I'm suppose to perform to calibrate the new board, but can't find the process. Any help on a solution will be greatly appreciated.

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
    18,697

    Default

    Was the control board you replaced new? Were/are any of the LED's flashing? When you push cancel/drain you can hear the motor run, correct?
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
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  3. #3
    Join Date
    Aug 2012
    Location
    NC
    Posts
    12

    Default

    Yes, it was a new control panel. I do not see any LED's flash on the keypad, but a few of the button lights will illuminate when pushed. The motor does run when draining. I filled with water to verify and the dishwasher drained it all.

  4. #4
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
    18,697

    Default

    OK then, it sounds like you'll need to replace the control panel and touchpad assembly:
    Touchpad and Control Panel 8573671 Order now for same day shipping. 365 day return policy. RepairClinic.com
    Click image for larger version. 

Name:	Touchpad-and-Control-Panel-8573671--01254073.jpg 
Views:	38 
Size:	30.7 KB 
ID:	6727
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  5. #5
    Join Date
    Aug 2012
    Location
    NC
    Posts
    12

    Default

    I don't know if this makes a difference, but I just hit:
    Hi Temp, Heated Dry,
    Hi Temp, Heated Dry,
    Hi Temp, Heated Dry and now the machine is going through a wash cycle?!?
    Don't know if it will stop on it's own or what. Thank you for the reply, Rick.

  6. #6
    Join Date
    Jul 2006
    Location
    Murray, Utah, United States
    Posts
    18,697

    Default

    Heated Dry-Normal Heated Dry-Normal puts into a diagnostic cycle. I have no idea what your combination does..lol. There should be a tech sheet taped to the bottom of the tub.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 29 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  7. #7
    Join Date
    Aug 2012
    Location
    NC
    Posts
    12

    Default

    I put the new touchpad and control panel on, which came from Repair clinic. The cycles and dishwasher work fine, except for a new problem. The soap dispenser door does not open now. I must be doing something wrong in the reattchment of the door since I did not have this problem before. This dishwasher is making me crazy!! Please help.

  8. #8
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,860

    Default

    Yes, retrace everything you did when you replaced the control panel.

    The wax motor #5 here:
    http://c.searspartsdirect.com/lis_pn...5011-00001.png

    Opens that detergent dispenser, so make sure its in the correct place.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  9. #9
    Join Date
    Aug 2012
    Location
    NC
    Posts
    12

    Default

    I did place the wax motor back in the proper place. I was wondering if I was not getting the motor triggers underneath the opening mechanism. Out of curiosity I did push the lever on the motor in, which seems spring loaded.Could that have broke it? I can't think of anything else that has changed. I did check and the motor does have continuity. Thank you for your help.

  10. #10
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,860

    Default

    Yes, you might have broke the wax motor by doing that.

    Here's the wax motor for your model, you can clearly see the photo of how it should be:
    Wax Motor Actuator 3374501 Order now for same day shipping. 365 day return policy. RepairClinic.com
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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