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Thread: Sears Kenmore HE3T - Door Latch Issue

  1. #1
    Join Date
    Jun 2006
    Location
    Buford
    Posts
    3

    Default Sears Kenmore HE3T - Door Latch Issue

    I'm having a problem with my HE3t washer. I select a wash option and then the start button and the washer does nothing. I do not see any errors codes at all. The door opens and closes with no problems.

    THe red light on the wash cycle select justs flashes. I've unplugged the washer for 5 mins thinking the washer needs to reset but still nothing. I've also cleared the drain but still the same thing.

    Any suggestions?

    Thanks for any help.

    JimN

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,571

    Default

    Hi,

    Check your door switch button, its just above the door latch, sometimes that button has broken, or the door has dropped abit, not aligning correctly.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Jun 2006
    Location
    Buford
    Posts
    3

    Default

    Thanks for the help Jake. Makes sense. I've looked at it and they are slightly miss aligned. The door is slighty lower but when I lift the door slightly it still does not solve the problem. Although, I've not replaced the button.

    Thanks Jim

  4. #4
    Join Date
    Jun 2006
    Location
    Buford
    Posts
    3

    Default All Hail Jake!

    Jake, You're brilliant... It's the button. I got creative with a paper clip and tape so when the door closed the paper clip pushed the button in and the washer started.

    I'll a new door latch assembly, please post the part number.

    Thanks you saved me a bunch of money!

    Jim

  5. #5
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,571

    Default

    Glad to help.

    Good job using that paper clip to push it in more to test it.

    Here is the door latch switch asembly you can order:
    Door or Lid Latch Assembly 8182634 Order now for same day shipping. 365 day return policy. RepairClinic.com


    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  6. #6
    Join Date
    Jan 2007
    Location
    Colorado
    Posts
    1

    Default HE3 Washer will not start

    I am having the same issue as JimN had. I checked the door switch button and it seems to be aligned with the door properly. The latch on the door is not broken either. Any other ideas? I sure need some wash done...

    Any help is greatly appreciated!

  7. #7
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,571

    Default

    Quote Originally Posted by bigB View Post
    I am having the same issue as JimN had. I checked the door switch button and it seems to be aligned with the door properly. The latch on the door is not broken either. Any other ideas? I sure need some wash done...

    Any help is greatly appreciated!
    Even though it seems fine, your door latch assembly internally could be malfunctioning.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  8. #8
    Join Date
    May 2007
    Location
    Evanston IL
    Posts
    1

    Default Baffled by Similar Problem

    I have searched this forum thoroughly and I am sure this problem has not been addressed elsewhere.
    I have Model 110.42922200. After I select a cycle and press start, the door locks. After a couple of seconds there is a click from the CCU. The door stays locked and the display remains illuminated. There is no error code. If I press and hold "Start" again, I get the same CCU click - over and over.

    I checked the door alignment and everything seems fine. I also checked the Door Lock/Unlock Solenoids and Points 3 to 1 showed 120 ohms. Could that be an issue? Points 3 to 2 showed normal at 60 ohms.

    I ran the diagnostic check on the machine, but I cannot get that check to advance past C:00. Again, no fault codes. I am guessing that something in the door switch is failing to signal the CCU to proceed. Any thoughts before I replace the door switch assembly.

    Thanks.

  9. #9
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,571

    Default

    Yes, I believe your on the right track, it sounds like your door latch/lock is failing.

    If you order a new one from that link I posted to it above and it doesn't solve this problem, you can return it for a full refund within 365 days.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  10. #10
    Join Date
    Jan 2008
    Location
    Calfornia
    Posts
    1

    Default

    I too had a problem with the door latch. I replaced the entire unit with a new one and it continued to fail to latch. I then scrubbed the connectors on the main circuit board in and out several times, and it began to work normally. I suspect that the control voltage thru the button is low enough that if the contacts get a little dirty the brain won't see a signal. I had the same kind of problem recently with a Kitchen Aid dishwasher. (Cleaning the connector to the front film bottons fixed that too!)

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