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Thread: Door Leak on KUDS25SH

  1. #1
    Join Date
    Apr 2007
    Location
    Livonia, MI
    Posts
    2

    Default Door Leak on KUDS25SH

    Our seven year old Kitchenaid dishwasher recently stopped working. Called an authorized servicer who indicated that we'd need to replace control panel. $345.00 later he left our house, and told us to run it once with vinegar. We noticed a small leak at the bottom right of the unit. After several cycles (maybe 5) this small leak became a gusher from the bottom right side of the door. Thinking he put something back wrong, we called them back out. Now they want to put in a new door seal and a spray arm bearing (another $135.00). He doesn't think that there's anything he could have done in the original repair to cause this leak. I am finding the coincidence that the door leak amazingly started immediately following repair hard to swallow. Any ideas as to what might cause this? I have no idea how to work on items such as this, but I'm really at a loss as to what to do (now that I've got over $400 with the service call into this unit).

    Thank you in advance for any thoughts.

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,005

    Default

    Yes, the tech. would of had to have done something to make it start leaking when it wasn't before. I would say call the repair company back and explain this to them, talk to the owner/manager, if you don't get results, file a complaint online at: www.bbb.org

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Apr 2007
    Location
    Livonia, MI
    Posts
    2

    Default

    Thank you for taking the time to reply. After several days I was ready to file a bbb complaint. The company sent another man out today, who determined that there were several loose screws under the spray arm. This was causing a jet of water to create waves in the tub. He repaired this problem without charge or other parts.

    Thank you for helping to confirm my suspicions.

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    69,005

    Default

    Ok, glad they took care of it for you.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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