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Thread: Quiet Partner III - how do you slide it out?

  1. #1
    Willie is offline Member
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    Default Quiet Partner III - how do you slide it out?

    A squirrel seems to have chewed through the inlet hose to our Whirlpool Gold Quiet Partner III, making it a Basement Flooding III (the water pours through the floor into the basement). I'm pretty sure it's a squirrel because I've heard the critter back there, and I'd like to investigate by sliding the washer out to see what chaos lurks beneath/behind it. (I want to solve the squirrel problem before calling in a repairman, and, better yet, see if I can fix it myself).

    Problem is, I can't figure out how to slide it out. It seems to have two bolt-like screws going down into the floor just behind the bottom panel (one on the right side and one on the left side), and these screws seem to require some kind of rachet-like tool to unscrew them. It's designed like so, I guess, because there's no way you could get a screwdriver in this tiny space.

    Or is there a way to slide the main part of the washer out without unscrewing these screws?

    Can't find my Washer Manual, but suspect it wouldn't help with this.

    By the way, why would a squirrel find a hose so gratifying to chew? Or are they just onery? Heck, I've never bothered them?

    - Willie

  2. #2
    rickgburton's Avatar
    rickgburton is offline Appliance Tech - Moderator
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    Willie, maybe he just wanted to wash his nuts. What's your model number?

    Rick
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  3. #3
    Willie is offline Member
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    Default Quiet Partner III - how do you slide it out?

    Well, I thought the model was "Quiet Partner III." But I see a tag on the inside door panel that says:

    Type No. 575-0
    MOD GU2400XTPT0

    If that's any help.

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    rickgburton's Avatar
    rickgburton is offline Appliance Tech - Moderator
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    Willie,

    Remove the two screws in the brackets on top holding it to your counter top.You should be able to tilt it back enough to screw the front legs up a little. You might have to turn off your water supply and disconnect the the water line and turn off your power to the dishwasher and disconnect your power cord. It should then slide out.

    Rick
    OWNER RICK'S APPLIANCE REPAIR
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  5. #5
    Willie is offline Member
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    Default Quiet Partner III - how do you slide it out?

    Thanks, Rick. I'll give it a try. I did unscrew those two top screws in the brackets, but there's very little tilt space, and the darned thing sits about an inch below the kitchen floor level, so I'm gonna have to screw up those front legs quite a bit to clear the kitchen floor. (I didn't realize they were "legs" because I couldn't see the bottom of the "screws" and thought they just were screws going into the floor. But you're saying these "screws" have flat disk bottoms, right, and are essentially the adjustable front legs of the washer?) Plus, I don't see how I'll be able to screw these legs without some special rachet like tool, though I'll give it more thought. Maybe I can remove the panel in front of them for easier access.

    Too bad you're in Washington, I think I'll be calling in a repairman.

  6. #6
    rickgburton's Avatar
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    Willie,

    A new floor has been added since the dishwasher was installed. This always makes it difficult to remove a dishwasher but not impossible. You have to remove the lower access panel and toe plate. Your model has only two screws holding both. There is one on each side of the toe plate. If it was a thick new floor or more than one new floor, it may be hiding those 2 screws. You might have to push the dishwasher back to get to them. At this point you may have enough room to do the repair without removing the dishwasher at all. With the two lower panels off, you can access the front legs better should you have to remove the dishwasher. A 1/4" OR 5/16" Socket will fit over the top of the leg shaft. Let me know if I can help you more. Good luck. Jake, the web master, is in Washington. I'm in Salt Lake City.

    Rick
    OWNER RICK'S APPLIANCE REPAIR
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  7. #7
    Willie is offline Member
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    Default Quiet Partner III - how do you slide it out?

    What in tarnation! I removed the lower access panel and toe plate (stupid not to have thought of that) and beheld a chaos of crud, including completely chewed up 3/4" white hose and 1/2" black hose. What's left of the white hose goes into the next cabinet to the disposal under the sink, so (duh) I guess that is (or was) the output hose. I can't figure what the black hose is (was) for. There's a ~1/3" copper line coming up from the basement that I assume is the hot water line. Glad it's copper. The varmint even did some chewing on the main power cord.

    When I last ran the washer, no water came in, and it all went down into the basement, so the critter must have chewed an input hose too; so maybe that's what the black hose was, though why would there be another input than that copper line? Or maybe the water was going from the copper line into some feed line before the washer basin and pouring out because that second line was chewed.

    Have you encountered such critter carnage? It seems to have a gaping whole at the back of the cabinet the washer sits in, to enter and exit. Without sliding the unit out (which I need to get a Socket to do), I can't inspect this hole to see where it leads. But from shining a flashlight while lying on the floor, it looks like the varmint did some serious work to enlarge this hole, perhaps chewing on plaster. And where this hole leads is an unpleasant mystery.

    If you have encountered this sort of thing, how did the customers rid themselves of the pest? I assume there's no point in fixing the washer until that's done.

  8. #8
    rickgburton's Avatar
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    willie,

    Yes, it would be best to get rid of what ever you have thats chewing up your dishwasher. The black hose is most likely the fill hose. Your copper water line is connected to a blue or white fill valve and the black fill hose comes off of that and goes part way up the side of your dishwasher. So far it doesn't sound like he's done any major damage. I have to be honest with you Willie, it doesn't sound like the work of squirrels, but more like the work of mice or worse their bigger cousins. I suggest traps or poison to lower the boom on them.

    RICK
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    Willie is offline Member
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    Oh rats. I thought it was a squirrel because it also cracks open and eats walnuts. Okay, I've loaded that area with poison (fortunately my dogs can't get under there) and will stop pest-ering you. Thanks for your generous help with this. (I guess I'll need to seal off the entrance hole also before fixing the washer, but I'll wait until it/they stop eating the poison.)

  10. #10
    rickgburton's Avatar
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    Ok willie, good luck. Let me know if I can be of any futher help and it's not a bother. I love doing this stuff.

    Rick
    OWNER RICK'S APPLIANCE REPAIR
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