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#1
July 3rd, 2007, 09:04 PM
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Duet Sport F21 code - Pump seems to work fine(Repair Manual link)
I have a 14 month old Duet Sport that has developed a problem which results in a F21 code. The service people changed the mother board but this did not help. The machine seems to work until the water needs to be pumped from the drum. We can hear the pump kick on and run until it cavitates continuously for a long while before finally displaying the f21 code.
Any suggestions? Whirlpool is not telling us anything of value and have been terrible to work with! 
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#2
July 7th, 2007, 10:35 AM
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Hi,
We would need the model# of your washer to look-up what that code is. The model# is located inside the door. Jake
__________________
Appliance Repair School 1987-1988 Star Appliance Tech. 2 yrs. 1988-1990 Wards Appliance Tech. 11 yrs. 1990-2001 Sears Appliance Tech. 4 yrs. 2001-Oct. 2005 Jake's Appliance Repair Nov. 2005-present If you need more repair advice help on your appliance, click Here Look-Up & Order Parts Shop Home Appliances
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| The Following User Says Thank You to Jake For This Useful Post: | ||
Sirtravers (January 22nd, 2010) | ||
 #3
July 7th, 2007, 10:48 AM
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I found it.
Here is the official online repair manual for the Whirlpool Duet Sport: https://secured.whirlpool.com/Servic...LE/8178558.pdf F21 is: LONG DRAIN If the drain time exceeds 8 minutes the water valves turn off. NOTES: After 4 minutes the “Sd” error will be displayed, then 4 minutes later the “F/21” error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Possible Causes/Procedure 1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check the electrical connections at the pump and make sure the pump is running. 4. Check the drain pump filter for foreign objects. 5. Plug in washer or reconnect power. 6. If the above does not correct the problem, go to step 7. 7. Unplug washer or disconnect power. 8. Replace the pump. Jake
__________________
Appliance Repair School 1987-1988 Star Appliance Tech. 2 yrs. 1988-1990 Wards Appliance Tech. 11 yrs. 1990-2001 Sears Appliance Tech. 4 yrs. 2001-Oct. 2005 Jake's Appliance Repair Nov. 2005-present If you need more repair advice help on your appliance, click Here Look-Up & Order Parts Shop Home Appliances
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#4
January 22nd, 2010, 02:07 PM
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Excellent advice
Thanks Jake for your advice here. My Duet Sport was throwing the F21 code also. I stumbled through here and followed your advice. The PDF manual was very nice and walked me right through everything I had to do.
10 minutes later I had the front panel off and the filter cap removed. It's crazy how much junk was down in there. At least I know how to get back in there now. I'll be checking the filter and our kids pants more often for debris.
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LinkBack to this Thread: http://www.applianceblog.com/mainforums/whirlpool-kitchenaid/9662-duet-sport-f21-code-pump-seems-work-fine-repair-manual-link.html
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| Posted By | For | Type | Date | |
| What does the message F-21 mean on my whirlpool washer? - Yahoo! Answers | Post #0 | Refback | October 1st, 2009 06:18 AM | |
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