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January 20th, 2012, 12:47 PM
#1
Ice maker broken, water dispenser works
Brand:
Whirlpool
Age:
6-10 years
I cut off the water to my home to install a slop sink in the garage, the ice maker hasn't worked since. The weird part is the door still dispenses cold water like it should. I'm guessing there is air in the lines or some type of blockage in the line. Can someone offer some troubleshooting steps?
Thanks....
Last edited by Jake; January 21st, 2012 at 01:01 AM.
Reason: Corrected model#
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January 20th, 2012, 01:40 PM
#2
Five more numbers or letters in that model number after the "E" I need to look it up.
OWNER RICK'S APPLIANCE REPAIR
APPLIANCE TECHNICIAN FOR 25 YEARS
REFRIGERATION SPECIALIST
ONLINE SERV TECH: ApplianceBlog.com ApplianceJunk.com
CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.
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January 20th, 2012, 01:46 PM
#3
Thanks rickgburton, here is the full model number: ED5PHEXNL00. I also just broke the dial off of the front of it so if you could, provide the replacement part number for the entire ice maker, and a place that I could purchase it, I'll replace the whole unit.
Thanks...
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January 20th, 2012, 02:41 PM
#4
OWNER RICK'S APPLIANCE REPAIR
APPLIANCE TECHNICIAN FOR 25 YEARS
REFRIGERATION SPECIALIST
ONLINE SERV TECH: ApplianceBlog.com ApplianceJunk.com
CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.
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January 21st, 2012, 09:30 AM
#5
I meant I broke the white dial off of the front of the control module. I just did your test of the solenoid and water came out immediately. Does that mean I only need to replace the control module?
Thanks...
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January 21st, 2012, 10:00 AM
#6

Originally Posted by
tiedeus
Does that mean I only need to replace the control module?
At this point it might be more cost effective to replace the ice-maker. There's a chance the harvest thermostat or heater is bad and with the main drive gear broken, we can't run it to check it. Once you separate the housing from the mold assembly you start getting leaks. However RepairClinic has an excellent return policy so if you want to try replacing just the power module, if it doesn't work you can return it for a refund and buy the entire ice-maker. The chances of it being just the power module are better than 65%.
OWNER RICK'S APPLIANCE REPAIR
APPLIANCE TECHNICIAN FOR 25 YEARS
REFRIGERATION SPECIALIST
ONLINE SERV TECH: ApplianceBlog.com ApplianceJunk.com
CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.
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January 21st, 2012, 10:04 AM
#7
Make sure you inspect the rest of the ice maker before ordering just the power module. Some of those ice makers are having a problem with the plastic coating on the mold assembly. It's starting to bubble in spots on some of them and that will cause more problems.
OWNER RICK'S APPLIANCE REPAIR
APPLIANCE TECHNICIAN FOR 25 YEARS
REFRIGERATION SPECIALIST
ONLINE SERV TECH: ApplianceBlog.com ApplianceJunk.com
CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.
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January 21st, 2012, 10:17 AM
#8
Great, thanks for all of your help. I guess the first link you sent earlier (Ice Maker Assembly Ice Maker Assembly 4317943 Order now for same day shipping. 365 day return policy. RepairClinic.com) is what I need to get then?
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January 21st, 2012, 11:15 AM
#9
Yes that one will work for your machine. Just take the cover off of the new one because you won't need it and save the bail arm from your old one to replace on the new one. It doesn't come with it.
OWNER RICK'S APPLIANCE REPAIR
APPLIANCE TECHNICIAN FOR 25 YEARS
REFRIGERATION SPECIALIST
ONLINE SERV TECH: ApplianceBlog.com ApplianceJunk.com
CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.
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January 26th, 2012, 05:48 AM
#10
The new ice maker showed up yesterday, I installed it (very easy install), and I'm now making ice. Rick, thanks again for all of your help.
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