Thread: Quiet Partner III Fills/Drains but Does Not Wash

First check to make sure nothing is caught in the chopper assembly. Here is a parts breakdown for the pump and motor. #6 is the chopper assembly.

Woops, that was the tech sheet for that model. Here is the parts breakdown.

Originally Posted by redbeardnmt

First check to make sure nothing is caught in the chopper assembly. Here is a parts breakdown for the pump and motor. #6 is the chopper assembly.

Thanks for the reply. I already checked it and it is clear. It seems like my problem would fall under the category of "Wash Pump Will Not Pump" in the PDF that you posted.

Yes, Thats where I would start.

Originally Posted by MangoGT

I have a feeling that I will need a new motor/pump assembly but I wanted to check here before going through with it. If I do, should I have a service technician replace it or is it straightforward enough to take care of on my own?
Thanks!

I am back again. I successfully replaced the motor and pump but that didn't solve the problem. It still gets stuck at 63 minutes but now it doesn't fill with water at all. (Yes, I turned the water back on) If I open the door while it is running some steam comes out, but nothing that would clean dishes.

Any suggestions? Do I need to replace the control board?

Thank you!

Update:
I ran the diagnostic cycle again and I can definitely hear water splashing around in there. After this finishes I will try running another Normal cycle and if that doesn't work I am going to assume it's the control board.

Check your float in your dishwasher tub to make sure its not stuck in the up position.

It should move up and down freely, you should hear a clicking sound when it moves up and down.

Also I always check voltage at the water inlet valve with a volt meter to make sure its getting 120 volts when the dishwasher starts a cycle.

If thats ok,
Here's the control board for your model you can order:
Manufacturer's Number: 8564546

8564546

Jake

MangoGT, Did you ever find a solution for the problem? My Quiet Partner III is doing the exact same thing. I have already tried cleaning the sump and chopper.


Thanks,
Matt

Originally Posted by MangoGT

I noticed this morning that none of the dishes in my Quiet Partner III (GU2400XTPT3) are very clean. A few on the bottom are clean, but most of them still have pieces of crud on them. I did some research on this forum and elsewhere and here are my findings:

1) When I tried to start a new cycle, the "Clean" light blinked. I went through the instructions to clear it, then I tried pressing "Heated Dry/Sani Rinse/Heated Dry/Sani Rinse" to start the diagnostic mode. It ran through some things and counted down from 12 and then ended.

2) I tried to start a new cycle, but the timer stayed at 63 minutes. I drained it and tried again, and it the timer stayed at a different time. No wash cycle started (but it did make a sound that indicated water was filling).

3) Water fills in the bottom until it is just below the heating element. The heating element gets hot. In fact, the longer I let the cycle go without washing, the hotter the water gets. If I open it after 30 minutes, steam pours out.

4) I went through the instructions to take apart the spray arm, etc. and check the chopping blade. There were a couple of small pieces of food but nothing was blocking it. The check valve was fine, as well.

5) When I try to run a cycle, the bottom fills with water, the soap door opens, and then I hear a buzz/hum. It sounds like the motor is trying to start but it can't.

I have a feeling that I will need a new motor/pump assembly but I wanted to check here before going through with it. If I do, should I have a service technician replace it or is it straightforward enough to take care of on my own?

Thanks!

Originally Posted by EODFord

MangoGT, Did you ever find a solution for the problem? My Quiet Partner III is doing the exact same thing. I have already tried cleaning the sump and chopper.


Thanks,
Matt

Yes. Unfortunately, I had to replace the pump/motor assembly. I called a technician for a $15 visit to double check my diagnostic suspicion, but I did all of the work on my own. It's not easy but it's definitely possible.

I am back again. I successfully replaced the motor and pump but that didn't solve the problem. It still gets stuck at 63 minutes but now it doesn't fill with water at all. (Yes, I turned the water back on) If I open the door while it is running some steam comes out, but nothing that would clean dishes.

Any suggestions? Do I need to replace the control board?

Thank you!

Hi MangoGT,

I guess now I'm a little confused, you posted that above in 2008 when I was helping you, but you just told Matt that fixed it?

Jake