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June 15th, 2010, 06:56 PM
#1
Year-old Whirlpool Quiet Partner III decided to quit.
We have this dishwasher for a little over a year (of course) and have had no problems. We started it last night and went to bed; when we emptied it tonight we had clean dishes, a pool of water in the bottom of the tub and a completely unresponsive control panel. I reset the circuit breaker it's on (about 60 seconds) and still got no response. Whirlpool support was no help, other than to schedule a service visit next week. Any suggestions as to something else I could try in the meantime?
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June 15th, 2010, 07:02 PM
#2
do you have any lights on the keypad
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June 15th, 2010, 07:06 PM
#3
Pucara: None. The Whirlpool CSR had me hold down the Heated Dry button -- that locks and unlocks the panel, right? -- but it did nothing.
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June 15th, 2010, 07:09 PM
#4
are you still under warranty? if so i'd call whirlpool. First thing i would do is check for 120vac at the junction box,, you have to take off the kick plate and the box will be to your right side,, careful with electricity
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June 15th, 2010, 07:15 PM
#5
Nah, it waited until about two weeks after a year to do this to us.
I can get the kick plate off with no problem. Could I trouble you to translate the rest of what you said?
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June 15th, 2010, 11:34 PM
#6
The power junction box is behind the bottom kickplate, thats where the main power from your house power supply hooks-up to your dishwasher, lots of times pucara and I will find loose or burned wire nuts thus no power to anything.
Turn your breaker off to your dishwasher first before checking that.
Also please double check your model#, that one doesn't show as good.
Jake
Appliance Repair School 1987-1988
Star Appliance Tech. 2 yrs. 1988-1990
Wards Appliance Tech. 11 yrs. 1990-2001
Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
Jake's Appliance Repair Nov. 2005-present
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