Thread: Quiet Partner IV - Fixed blinking clean light, but still won't work

Model Number: GU2475XTVB0

Brand: Whirlpool

Age: 1-5 years

Hello - I have a Whirlpool Quiet Partner IV dishwasher that is 3.5 years old. MOD = GU2475XTVB0. SER = FLU260114. Sunday morning when we woke up and opened the dishwasher, the dishes were not washed and clean button was flashing. Also, the soap was in the bottom of the dishwasher. I read on one of your forums how to reset (normal start, normal start, normal, start). I was able to reset my controls. So, I was hopeful it was fixed and tried to run the dishwasher. No luck. I let it run about 5 minutes and could hear the dishwasher filling up with water, however none of the water made it to the lower sprayer. The dishwasher never really started to spray water to wash the dishes. I touched the water and it was hot and the outside of the dishwasher was hot as well. I could also hear a humming noise. I then drained the water.

After reading more threads (which are fantastic), I removed the lower spray arm per your instructions to find the chopper blades. There was nothing stuck in the chopper blades or flapper check valve in the sump basin. I assume that because the water is hot it isn't related to the heating element. After reading other threads, I think I have narrowed it down to either a faulty motor or the electronic control board. Would you agree? I remember reading on a thread that the water could be heating up but the motor isn't pushing the water anywhere because it is faulty. That is why I think it could be the motor. However, when I was checking the chopper blades, I was able to take the chopper blades out and rotate the pump shaft. I think that is what it is called. So that made me think that the motor is able to work, and it might be the electronic control board.

Any help would be greatly appreciated. Thanks!