I went out on a service call for a refrigerator not cooling properly in the fresh food section, the freezer section was just barely keeping items frozen.
I heard the compressor running but when I opened the freezer door the freezer(evaporator) fan was not running. I unplugged the refrigerator and then removed the back panel inside the freezer, then removed the electrical connector to the freezer fan and put my meter probes in it, and plugged the refrigerator back in and my meter read 120 volts.
So I was getting 120 volts at the freezer fan motor but it was not running. I ordered a new one and came back and replaced the freezer fan motor and it started running full blast.
Also I de-iced the air duct that channels cold freezer air into the fresh food section, as condensation had formed in there and turned to ice, after the freezer fan went out, weeks before the customer called me to fix it.
Here’s the freezer(evaporator) fan motor for this model:
Evaporator Fan Motor 242077705
Went out to a service call on this refrigerator and it was not cooling, the compressor wasn’t running but the condenser fan motor was running. I unplugged the refrigerator, then removed the compressor start device relay and ohm tested it, my meter didn’t read any ohms on it, so it was bad. Normal would be between 3-12 ohms if it was good.
I then plugged the refrigerator in and took a voltage reading at the electrical connector that connects to the compressor start relay and it read 124 volts AC, so it was getting the correct voltage to it. I had a new compressor start relay in my truck and installed it and the compressor fired right up, and started cooling.
Here’s the compressor start device relay for this model:
WPW10197428 Compressor Start Device
When I arrived it was running very loud, like rocks were in it, rattling very bad. I took the dryer apart, and found the Idler Pulley was wobbling on the Idler Pulley shaft.
There is a video that shows you how to take the dryer apart to replace the Idler Pulley when you click the Idler Pulley part link below. Make sure you ALWAYS unplug the dryer first before working on it.
Here’s the Idler Pulley for this model:
I arrived at the customers house and the start button wouldn’t push in properly to make the washer start a cycle.
I replaced the control board and that fixed it! The start button is integrated into the control board.
Here’s the control board for this model:
WH12X10525 Board Asm Mounted
There is a video that shows you how to get into the control panel to replace it here: GE Top-Load Washer Disassembly
I went on this service call because the customer said the washer was not spinning and leaving the clothes wet. When I arrived I found the door latch lock switch assembly broken.
Here’s the door latch lock switch assembly for this model:
Latch Actuator W11307244
Procedure to Remove Lock Assembly:
Use the following procedure to remove the new lid lock assembly from the washer top panel.
1. There is an embossed emblem of a lock on the right-hand side of the lock bezel (see figure 1).
2. With a thin plastic putty knife or small flatblade screwdriver, lift up the side with the lock emblem and slide the lock assembly to the right (see figure 2).
3. Next, tip the left side downwards and guide the lock assembly down through the opening (see figure 3).
4. Reverse this procedure to reinstall the lid lock assembly.
Western Arizona Weather:
Partly cloudy. Highs 67 to 72. Southeast wind 5 to 15 mph.
Partly cloudy. A slight chance of showers and thunderstorms in the evening, then a slight chance of showers after midnight. Lows 44 to 54. Southeast wind 5 to 10 mph. Chance of measurable rain 20 percent.
Partly sunny. Highs 65 to 70. Southeast wind 5 to 15 mph.
I went out on this service call and found the oven ignitor glow bar was not turning on to light the gas. I checked for 120 volts at the oven ignitor glow bar electrical connector with the oven on and set to bake at 350 degrees, I had no voltage at all to it.
I ordered the clock oven control board and replaced it, and that fixed it, works great!
Its very easy to replace, just pull the range out from the wall, then unplug it, then remove the back console access panel, then remove the clock oven control board by removing the 4 screws, then remove the overlay on the old one and put it in the exact same place as the new one and your all set.
Here’s the clock oven control board for this model:
Western Arizona Forecast
Sunny and hot. Highs 103 to 108. East wind 5 to 10 mph in the morning becoming southwest in the afternoon.
Clear. Lows 71 to 81. West wind 5 to 10 mph in the evening becoming northwest around 5 mph after midnight.
Sunny and hot. Highs 103 to 108. South wind 5 to 15 mph.