Went out to a service call on this refrigerator and it was not cooling, the compressor wasn’t running but the condenser fan motor was running. I unplugged the refrigerator, then removed the compressor start device relay and ohm tested it, my meter didn’t read any ohms on it, so it was bad. Normal would be between 3-12 ohms if it was good.
I then plugged the refrigerator in and took a voltage reading at the electrical connector that connects to the compressor start relay and it read 124 volts AC, so it was getting the correct voltage to it. I had a new compressor start relay in my truck and installed it and the compressor fired right up, and started cooling.
Here’s the compressor start device relay for this model:
WPW10197428 Compressor Start Device
I found the ice maker not making any ice at all, the ice maker would cycle but not put water in the ice maker tray. I volt tested the electrical connector that goes to the ice maker water inlet valve solenoid while the ice maker was cycling, and my multimeter was only showing 48 volts AC, and that ice maker water inlet valve solenoid needs 120 volts AC to put water in the ice maker tray.
I replaced the ice maker and it worked great, I could hear and see the water going into the ice maker tray.
Here’s the ice maker for this model:
When I arrived I pulled the refrigerator out from the wall, then unplugged the refrigerator, then removed the compressor start relay from the side of the compressor and used my digital multimeter to ohm test it, I set my meter on 200 ohms, and my meter’s numbers didn’t change when I ohm tested it, and that means its bad.
Normal ohms should be 12 ohms or less, usually around 5 ohms. I installed a new compressor start relay and the compressor came right on and started cooling. I also cleaned the customers condenser coil. located underneath the front of the refrigerator, behind the kickplate grille.
Here’s the compressor start relay for this model:
When I arrived there was no ice at all in the ice bin that’s located directly under the ice maker. I removed the front cover, just unsnaps off, and turned the gear in the direction of the arrow, then it started cycling on its own and it put water in towards the end of the cycle.
The freezer was at 5 degrees which is good. I told the customer I would call him later that evening to see if it dumped the ice out, So four hours later I called the customer and he said no ice had dumped into the ice bin, I ordered a new ice maker and went out to install it, and he called me back saying the new ice maker dumped the first batch of ice.
Here’s the ice maker for this model:
241798231 Ice Maker
I went out to this refrigerator and found the back panel inside the freezer had massive frost build-up on it. I first unplugged the refrigerator from the wall electrical outlet, then ohm tested the defrost heater and found it was bad, meaning the numbers on my digital multimeter didn’t change. Normal ohms for most at defrost heaters is mainly about 30 ohms or less.
I completely defrosted the entire evaporator coil, which is located behind the back panel in the freezer, then I removed the old defrost heater assembly and installed the new defrost heater assembly, worked great!
Here’s the defrost heater assembly for this model:
WR51X10055 Defrost Heater and Bracket Assembly
When I arrived the back panel inside the freezer has massive frost buildup on it. I unplugged the refrigerator from the wall outlet, then ohm tested the defrost thermostat while it was frosty and the heating element, both ohm tested good.
I ordered and replaced the adaptive defrost control board and it worked great!
Before the adaptive defrost control board is replaced its a must to defrost the entire evaporator coil from top to bottom.
Here is the adaptive defrost control board for this model:
W11227239 Adaptive Defrost Control Board