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FIXED 106.50502990 Kenmore Coldspot door cams misaligned

hoyaguru

Premium Member
Joined
Dec 27, 2018
Messages
5
Location
Georgia
Model Number
106.50502990
Brand
Sears Kenmore
Age
More than 10 years
Hello, and thanks in advance,

I've been having a problem with the door cams on my Kenmore Elite Coldspot refrigerator. Here are the refrigerator specs:

Model: 106.50502990
Serial: SK0851189
Mfg Date: 2000.03
Type: C25SSA00

This fridge came with the house when I bought it. It is a side by side, and the freezer door closes fine, but the refrigerator door started to need a bit of an extra push to close it. I did some research, found that I needed new door cams. Ordered a new upper and lower door cam, watched a video on how to replace them, but when I put the new parts on, I noticed that when the door was shut, the cams did not line up correctly. Looked at the freezer side, they line up perfectly, so I can see how they are supposed to line up.

Took the door off and looked at any and all possible ways to adjust the cams, there are none. This was about a year ago, and now a year later the bottom cam is worn down smooth, and I'm right back where I started. Started from scratch, got new upper and lower cams, installed them, and...same exact problem, they do not line up.

Checked again to see if there is any way to adjust the cams so they fit together correctly, there is no way to adjust them. The only conclusion I can come up with is that I got the wrong cams, but I quadruple checked this time before ordering them. Here are the part numbers I went with:

Upper door closing cam: Mfg # WP2182179
Lower door closing cam: Mfg # WPW10329686

I've searched every way I can think of, and these are the part numbers that keep coming up for my refrigerator model. I've spent countless hours searching for anyone else who has had the same problem, found only one person complaining about the same thing, and the answer he got was to "adjust the top hinge to a-line (sic) the closers". It is for a different refrigerator, mine does not have a way to adjust the top hinge.

Searching for this problem on forums is hard to do, because most forums will not do a search for words of 3 letters or less, so searching for "door cam" only searches for the word "door", and I get thousands of results.

So, I'd appreciate any and all help with this problem. It's not a huge expense, I can get both cams for under $10, but I don't think I should be having to replace them every year. Also, when they get worn down, the refrigerator door ends up being left open, sometimes over night, and I'd rather not have that happen.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
106,017
Location
McMullen Valley, Arizona
Take a photo or two of this misalignment so I can see what's going on.

Jake
 

hoyaguru

Premium Member
Joined
Dec 27, 2018
Messages
5
Location
Georgia
cams.jpg

Jake,

I think I attached a picture, if it doesn't show up I'll put it on my website and post a link.

OK, it worked. I took a pic of the cams on both doors, freezer on the left, fridge on the right. Sorry, I should have done this when I first asked my question. As you can see, the freezer is almost perfect, the fridge cams are not even close, and a year from now the "hills" on the bottom cam will be worn completely down.
 
Last edited:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
106,017
Location
McMullen Valley, Arizona
Ok, I see what you are referring to now.

Yes, that is odd, let me ask Rick to see what he thinks.

Jake
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
36,977
Location
Murray, Utah 84107, United States
Looks like one of the cam screws is hanging it up. Try taking the screw out of the lower cam but leave the cam on and see if it will close.
 

hoyaguru

Premium Member
Joined
Dec 27, 2018
Messages
5
Location
Georgia
Interesting, I will have to try that tomorrow, I will post the results. If this works, do I just leave the screw out permanently? Have you ever seen anything like this before?

As the refrigerator came with the house when I bought it almost 4 years ago, I have no idea what the former owners may have done to it, or what kind of problems they may have had. I still think that the only logical solution is that there is a discrepancy with the part number, and I have the wrong cams. I wonder, if I took the cams off of the freezer door and put them on the refrigerator side, and they worked correctly, that would pretty much prove that I have the wrong parts, yes? And if that were the case, maybe I could use the freezer side cams to track down the correct parts. I will try this if leaving the screw out does not solve the problem.

Thanks for all the help, I really appreciate it.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
36,977
Location
Murray, Utah 84107, United States
The screws that hold the cams to the door and the hinge have smaller heads than a regular ¼" screw and it's easy to get them mixed up or if they're not installed all the way they keep the door from dropping into the cam.
 

hoyaguru

Premium Member
Joined
Dec 27, 2018
Messages
5
Location
Georgia
Oh, I see what you're saying. I'm pretty sure the screw is in all the way, I used to build computers for a living and I'm pretty good about making sure things are put together correctly, plus, I've had it on and off a half dozen times (and I went through this a year ago), I would hope I would have got the screw in correctly at least once, lol. But, I'll check it out tomorrow and let you know.
 

hoyaguru

Premium Member
Joined
Dec 27, 2018
Messages
5
Location
Georgia
OK, it's fixed. I took the screw out of the bottom cam so it could move, put the door back on, and then marked where the cam was with a sharpie. Took the door back off, set the cam back in the sharpie mark, and it was about a quarter inch off of where it was with the screw in. Used a Dremel tool to extend the screw hole in the cam a bit, then had to flatten the area where the screw head would go down, put it all back together, and the cams meshed perfectly.

That's the good news...

The bad news is, the door still doesn't close very well. I think the problem now is the rubber gasket going around the inside of the door. Looking at the freezer, it is lined up perfectly, and if I just let the freezer door go, it closes itself. On the refrigerator side, if the door is closed gently, it closes fine, but if it is closed with just a little force, it pops back open a little bit. Just letting go of the door, it stays open. It's worse when it's level, I was able to adjust it a little bit with the hinge on top, now the door is uneven but at least it closes pretty good.

So, thanks for the help with the cam, My conclusion is there is some kind of mistake in some database somewhere that has propagated to all the parts resellers that I was able to find online. There's really no wiggle room with either cam, the way they are designed, they fit in one way, the screw locks them into place. If I weren't at least a little handy with tools, I would have had to give up, there's no way I could have gotten it to fit.

Thanks for all the help, the suggestion to try it without the screw in the bottom cam is what ended up fixing the problem.
 
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