FIXED 110.20912991 Kenmore Washer no agitate, but pumps out

[ron3033]

Model Number

110.20912991

Brand

Sears Kenmore

Age

More than 10 years

Hi
Sears Kenmore 110.20912991 type 111 series 90
Stopped agitation, but pumps out water though lots of grinding noise.
I think mabye it is the coupler washer, but don't know how to be sure. Just hoping it is not the transmission. How do I diagnose this please that it is only coupler. Coupler looks pretty easy to do.
Thanks

 

[jeff1]

Hi,

I think mabye it is the coupler washer, but don't know how to be sure.

It is a direct drive coupler style washing machine.

Access helps.
Coupler info.


Direct drive coupling used between the motor and the transmission on direct drive models NEW! Metal sleeves for added strength. Drive motor to transmission coupling, replaces all previous styles and versions Click here to see a picture of this part

jeff sr.

 

[ron3033]

Hi Jeff that is what I suspect, I need to know for sure. I think if I take off the motor and the old coupler off that may show, and also turn the transmission.?.? That may be how to check it.

 

[jeff1]

I think if I take off the motor and the old coupler off that may show

Like the info on the second link mentions...this is often what a bad coupler looks like.
Yes, removing the motor/pump and having a visual check is a great thing to do.

and also turn the transmission.

You can certainly manually turn the tranny shaft to check the gear box/transmission.

jeff.

 

[ron3033]

Hi Jeff
Thank you. I took it apart...actually easy to do. Results.... broken leg on coupler on motor side. Turned the transmission shaft, no binding....my wife said basket with holes turned & agitator turned. So I suspect all is good and new coupler ordered.
Just lots of laundry and a bunch of wet towels Soon as part arrives, in it goes. I suspect no transmission issues.
Thank You

 

[jeff1]

Let us know how the repair went if you get a chance after catching up on all of that laundry

jeff sr.

 

[ron3033]

Thanks for your help...will do when part arrives.

 

[ron3033]

Hi more noises and maybe toast??

Sears Kenmore washer 110 2091 2991 series 90 type 111

I changed the broken motor coupler. When it wash back together it made this sharp Click Click Click noise as it was in spin cycle. Then it made a grind noise and does nothing now...new coupler is still good.

Is the transmission toast now? Possibly this is what broke the coupler in first place?
I posted a 51 second video of the noises Is this mean I need a new washer?

thank you

 

[jeff1]

Get a l o n g screwdriver and use it as an stethoscope.
Blade part against the gearbox body and handle to your ear. If that noising is coming from inside the gear box, yes the gearbox/tranny would be the suspect.

jeff sr.

 

[ron3033]

Get a l o n g screwdriver and use it as an stethoscope.
Blade part against the gearbox body and handle to your ear. If that noising is coming from inside the gear box, yes the gearbox/tranny would be the suspect.

jeff sr.

Hi Jeff
This is from a second post Input on the forum

110.20912991 Kenmore washer more noises maybe toast??

Hi Sears Kenmore washer 110.20912991 series 90 type 111 I changed the broken motor coupler. When it wash back together it made this sharp Click Click Click noise as it was in spin cycle. Then it made a grind noise and does nothing now...new coupler is still good. Is the transmission toast...

www.applianceblog.com

Hi Thank you
I was worrying later it might be bunch of parts that drive the drum. I found the parts list with the washer book and things like block basket drive etc....
Is there a way to be sure, the basket spin thing is okay before I get a transmission and it still not fix it.?
I can turn the clutch part with my fingers and thumb, and basket turns but takes effort, and where motor coupler goes on transmission I can turn either direction with one finger (motor is off). Agitator turns either way with one finger like nothing.
We are kind of stuck as new washer is kind of out of reach, and may be back ordered.
Are the good washers it is bought Feb 2001.
I appreciate your help

 

[ron3033]

Hi Jeff
This is from a second post Input on the forum

110.20912991 Kenmore washer more noises maybe toast??

Hi Sears Kenmore washer 110.20912991 series 90 type 111 I changed the broken motor coupler. When it wash back together it made this sharp Click Click Click noise as it was in spin cycle. Then it made a grind noise and does nothing now...new coupler is still good. Is the transmission toast...

www.applianceblog.com

Hi Thank you
I was worrying later it might be bunch of parts that drive the drum. I found the parts list with the washer book and things like block basket drive etc....
Is there a way to be sure, the basket spin thing is okay before I get a transmission and it still not fix it.?
I can turn the clutch part with my fingers and thumb, and basket turns but takes effort, and where motor coupler goes on transmission I can turn either direction with one finger (motor is off). Agitator turns either way with one finger like nothing.
We are kind of stuck as new washer is kind of out of reach, and may be back ordered.
Are the good washers it is bought Feb 2001.
I appreciate your help

this is the noise with the new coupler installed

 

[jeff1]

Too confusing....postings all over the place.
The stethoscope trick works well to help ID what/where the noise is coming from.
Best of luck with the repair.

jeff sr.

 

[ron3033]

Sorry Jeff for the posts I was not sure anyone would read the info farther 1st post, as this was a new issue .. so I thought best a new post for new problems. I am trying my best to explain it well, and to be polite and answer back to first post responders.

That said I had a stethoscope like a Dr. uses, not a mechanics stethoscope. As best I figure noise from Transmission... But do I need to look at clutch or drive block as possible culprits? The unit is 21 years, some friends said toss it yet others say that unit is worth fixing. ??

transmission $205, clutch $45, drive block $21, coupler $15 (installed) + shippping. if in need of other parts. Here in Canada new washers run 698 to 1000 for what we need and some 6 weeks out as supply chain issues.

I can turn the basket with effort as this may be the way these washers were. The coupler turns easily, trans seems to make the grind and nothing else happens but noise.
I am trying to assess the what all is needed to fix it as I hate to put out money for new parts and still be broke then buying a new machine on top of it.
again my apology

 

[jeff1]

I am surprised there was no noise before the coupler broke and only after.

As best I figure noise from Transmission... But do I need to look at clutch or drive block as possible culprits?

I could usually hear the noise from the tranny body and was sure it was inside there.
If installing a new gear box.....the drive block and clutch are a good idea anyways at the same time.
These washers are a good unit to keep going as long as you can....but rust, smells, motor/timer issues, ect are things that can determine if it is worth spending money on the washing machine.

jeff sr.

 

[ron3033]

Thanks Jeff
I am going to listen care full again try a stick to my ear against trans and other area, inspect new coupler again. Last time motor was off I could turn the transmission coupler with one finger, like nothing there to turn., no resistance.
I do not own that special spanner, thinking pipe wrench?
Here it takes time to get parts, and new washers some are back ordered. For our needs run 678 to 1000. Top loader, nothing special. They seem so light weight now, but heavy on the pocket book.
Will report back.
Thanks for helping
ron3033

 

[jeff1]

Large flat screwdriver and hammer can be used to get the drive block nut loosened and off.

jeff sr.

 

[ron3033]

Hi Jeff Thank you here is update. I just took leap of faith and pulled transmission & motor. Here is my findings
I tried your suggestion & listen with screwdriver & stethoscope.I think transmission. I will add photos to make my findings clearer.
1. I could push the brake cog in direction of my finger, brake release drum turns.
2. I could turn shaft 6 or 8 turns clockwise looking down and it jammed that no more turning
3. I can turn shaft counter clockwise looking down and it turns, sometimes like gears rubbing
4. The shaft can be wobble side to side and moved up and down about 3/16 inch
5. Motor and coupler turns they are still connected together still, no transmission shaft movement
6. Clutch, I could not push with my finger and I took out to wipe out dust.

Does this suggest it is transmission has failed?

Again Thank You for helping. This is a real education for me.
Thanks Ron

 

[jeff1]

2. I could turn shaft 6 or 8 turns clockwise looking down and it jammed that no more turning
3. I can turn shaft counter clockwise looking down and it turns, sometimes like gears rubbing

What does "looking down" mean?
The agitator shaft looking at it from above?

Moving things by hand is not the same as machine speed. I would take 1/3 of the motor coupler and put a nut and bolt on it so I could put the bolt part into a drill chuck and test the tranny....in both directions. 2/3 of the coupler is on the tranny shaft and I would run the tranny with my drill.

jeff sr.

 

[ron3033]

Hi Jeff
Thank you got your help
Looking down I mean the transmission sitting on floor and looking down the agitator shaft the same way it would be installed in the washer.

I did what you said and made up the part for my cordless drill (photo) nothing turned at all in both directions. If I turn that agitator shaft by hand it still locks up clockwise, & click counter clockwise grinds. Shaft wiggled and can be moved up & down, as noted in above post.
About half teaspoon came out vent hole whlie tipped.


I thought maybe I would hook the motor back up to transmission without the couplers on (those new steel lined couplers hard to get back off ) and plug it in to make sure it is okay running in various dial setting. Using trans. to hold the motor from flipping. Would this be a good idea to check?

Thanks Jeff I appreciate you helping me get this figured out and giving professional advice. I await your reply
Ron

 

[jeff1]

did what you said and made up the part for my cordless drill (photo) nothing turned at all in both directions.

The drill and coupler tool turned ok but no operation from the tranny....that sounds like a bad tranny to me

jeff sr.