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110.22102311 Kenmore washer not washing or spinning - actuator

ARwth

Premium Member
Joined
Oct 21, 2020
Messages
5
Location
72718
Model Number
110.22102311
Brand
Sears Kenmore
Age
6-10 years
The tub filled with water and never washed. All it did was click. When I tried to put it in diagnostic mode, the water drained and then is sounded like it was hung in drain mode. No spin. Would that be the actuator?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
114,577
Location
McMullen Valley, Arizona
What fault code did you get? I'm attaching your tech data sheet below.

After you pull the fault code, do the MANUAL TEST MODE on page 4, and see if it agitates and spins.

Jake
 

Attachments

  • Tech Sheet - W10677676 - Rev B.pdf
    2.1 MB · Views: 28

ARwth

Premium Member
Joined
Oct 21, 2020
Messages
5
Location
72718
Couldn't get a fault code. Did the automatic test and it did not agitate. When to the manual test for gentle agitation and got nothing.
In the manual testing I never got the lid lock light to come on. The lid lock light does work, I tried a cycle before I started.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
114,577
Location
McMullen Valley, Arizona
Ok, it sounds like possibly the lid switch is bad, because it has to lock first before it does anything else.

In the tech data sheet--->See TEST #8: Lid Lock, page 18.

W10404050 Lid Latch Assembly


Jake
 

ARwth

Premium Member
Joined
Oct 21, 2020
Messages
5
Location
72718
I thought the same thing, but when I ran the automatic test to lid locked.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
114,577
Location
McMullen Valley, Arizona
In the manual testing I never got the lid lock light to come on. The lid lock light does work
I thought the same thing, but when I ran the automatic test to lid locked.
Ok, if that's the case, its possibly the control board is malfunctioning. Its doing to many odd things it shouldn't be doing. Like the lock light should be coming on when it locks, you see what I mean?

TEST #1: Main Control

Jake
 

ARwth

Premium Member
Joined
Oct 21, 2020
Messages
5
Location
72718
Jake, I thought about this all night so I reran the fault code test. The sensing LED never lit and I think I got every E code there is.

Then I ran the Automatic Test. The lid locked, all worked well until: the shifter moves to agitation position (didn't here anything shift or click), the motor did NOT agitate.
There was just a clicking sounds.

Does any of that make any sense to you?

Bill
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
114,577
Location
McMullen Valley, Arizona
No Bill, makes no sense. If your shift actuator was bad you should be getting a shift actuator fault code of F7E1 or F7E5.

So that's why I believe your control board is the culprit.

Jake
 
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