FIXED 110.25132411 Kenmore Washer - Spin, Drain Soaking Wet Clothes Issue

[Redbullmoo70]

Model Number

110.25132411

Brand

Sears Kenmore

Age

6-10 years

Recently, our washer seems to not be spinning or draining correctly on any cycle, even the drain and spin cycle. Sometimes after running a wash cycle, the spin light remains on and the lid is unlocked as if it has completed the cycles (the complete light is not on). When we check the clothes they are still soaking wet and we can literally ring water out of them. We'll close the lid and move to the drain and spin cycle. The washer will begin by spinning very slowly and you can hear that there is still a lot of water in it. The drain will come for a bit and it will try to spin again.

This will repeat for a few times before the cycle sometimes seems to figure itself out and eventually spin very fast without the sloshing sound and make the clothes suitable for the dryer. There are times where we have to run this drain and spin cycle a few times before it works well enough to dry the clothes.

We've ruled out unbalanced loads by rearranging the load in between drain and spin cycles and ultimately the drum doesn't seem clunky or the washer isn't wobbling much. Even when the drain pump is running, it very clearly is still pumping water out but will shut off before trying to spin again.

 

[Jake]

Check your hub first.

Here's the hub for your model:
W10528947 Hub


Here's a video to access/replace it:



--->Look at these photos below of the hub teeth grinded down to smooth. It should NOT be grinded down to smooth.

Let us know what you find.

 

[Redbullmoo70]

Here's what I see. There might be some wear, but it doesn't appear to be worn smooth as in your pictures. Prior to taking this apart, we ran 2 loads. The first one behaved perfectly fine - the clothes were complete and pushed around the outside of the drum. The second was soaking wet as if it didn't spin at all - the clothes were still heaped on the bottom. I set to drain and spin. The drain came on and ran for a bit then it tried to spin. The drum did not sound inundated with water, but it spun slowly. The drain and the spin cycled several times. The last time it spun it sounded normal. The clothes came out OK after that last spin. Another note, the drain seems to be running and still moving water out and it will shut off. I would think that it would run it empty prior to shutting off?

 

[Jake]

Ok, then it sounds like your drain pump itself is the problem, Or you have you have a foreign object in it making it drain slow. It needs to drain out fast before it can spin fast.

What I do is pull the drain hose up from the standpipe and watch how fast the water drains out, it should drain out very fast with lots of water pressure coming out the drain hose and all the water should drain within 90 seconds.

Remove the drain pump and check to see if that's the case with yours.

Here's the drain pump for your model:
W10876600 Pump-Water


Watch this video to remove it:



Get a bunch of old towels to soak up water that will come out.

Let us know what you find.

 

[Redbullmoo70]

Replacing the drain pump appears to have fixed it.
Thank You

 

[Jake]

Excellent, glad to hear the new drain pump fixed it.

Thanks for the update!