December 2nd, 2010, 10:27 PM
GE Profile Harmony WPGT9350C0PL stopped working
GE profile Harmony washer WPGT9350C0PL stops working after doing the initial load sensing and tries to add water with in 5 seconds it shuts off giving an error "A problem has been detected with this unit".
Tried the diagnostic it says that the "The motor is not rotating properly. Check and replace if necessary". Does any one know what might be the problem? After reading numerous blogs and forums, most of them say it might be the Hall Sensor.
Any apppliance guru's have had the similar problem fixed. Please help me.
December 2nd, 2010, 10:48 PM
yes hall sensor is common.It sends motor rpm signal to inverter board. It is not sold separately as far as i know. It is part of the Stator-WH39X10004. Resistance should read about 9k ohms between brown and blue wires and also 9k ohms between the brown and red wires.
December 6th, 2010, 07:55 PM
Thanks jackofalltrades for your help. I was able to buy the Hall Sensor separately and installed it.
This is the actual part I installed the same as the one that is part of the stator.
Rotor Position Sensor 6501KW2001A Order now for same day shipping. 365 day return policy.
Ran couple of washer loads, it worked without any issues.
December 7th, 2010, 09:12 PM
You're welcome. Thanks for the info about the sensor being sold separately .Nice job.
May 5th, 2016, 03:50 PM
Not exact, but appears to work
I had intermittent diags telling me the motor was not rotating properly. I suspected the sensor from the start. I did the test listed in the manual... it's funny, you HAVE to have the unit energized to do that test, but no one will say that anywhere, I guess out of fear of litigation. I got inconclusive results, with pulses registering between 4 and 6 volts when spinning the drum by hand.
Originally Posted by tinkooram
I got the part you mentioned; it was not an exact fit for my stator. clipped some tabs, used adhesive to hold it in place. I figure, the first one lasted 16 years, when this one goes, the spousal unit will insist on a new machine.
Install was easy, 15/16 socket and a 10mm socket did the trick.
I would recommend removing the old sensor and trying to find a number, then do an Internet search on that part. That would ensure an exact match.
May 5th, 2016, 05:42 PM
I live close to repairclinic.com shop, when I told them my GE dryer model number they were able to give me the part! It's a OEM part. Fit like a glove! I just checked the Resistance as jackofalltrades mentioned, it should be 9K.
March 22nd, 2017, 07:18 AM
Thank you so much "Jackofalltrades" and "tinkooram" for your post. I had the same exact problem with my GE profile Harmony washer WPGT9350C0PL. After the initial load sensing the washer would start to add water in a few seconds(maybe 3-5 seconds) it shuts off gave the error "A problem has been detected with this unit". I ordered the part "LG Electronics 6501KW2001A Washing Machine Rotor Position Sensor Assembly".
Installation was pretty simple. I laid the unit on its side and removed the metal back cover. Then reaching in from the bottom of the unit I removed the plastic wiring harness guard(one bolt) to get access to the sensor part. this plastic part seems to serve little purpose and I did not replace it after my repair. The wiring harness is twist-tied to the frame and I had to remove those twist ties in order to have room to move the wiring out of the way. You should be able to recognize the sensor once you receive your new part. There are no screws holding the sensor. Rather it snaps in with tabs. You will need to "gently" pry it off with a small screw driver. Just be careful not to damage any of the copper motor windings poking and prying around in there. All and all this was a pretty easy fix and took only about 20 minutes after I got the unit outside into my garage and onto its side. Saved me the cost of a repairman or worse....a new washer. Thanks again for the initial posts and all who have contributed on this problem.
Last edited by kdjones; March 22nd, 2017 at 07:24 AM.
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