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Thread: Whirlpool Gold Side by Side Leaking Intermittently, Ice at Bottom of Freezer

  1. #1
    Join Date
    Sep 2013
    Location
    Indiana
    Posts
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    Default Whirlpool Gold Side by Side Leaking Intermittently, Ice at Bottom of Freezer

    Model Number: GS6NBEXRB00
    Brand: Whirlpool
    Age: 6-10 years

    Good afternoon! I'm having a little trouble with my Whirlpool Gold side by side fridge leaking. The pan underneath is completely dry and there is nothing coming out of the back or the waterline. It's only dripping from the front, behind the metal skin that wraps the front of the fridge that the doors cling to. Just last night was the second time in a month it had leaked. The first time the doors had been open for a longer time while I was cleaning it, so I didn't think too much of it. Now that it has happened again, I'm concerned. There was a sheet of ice in the floor of the freezer, which much be what was leaking out and I've not noticed that before. It's also possible that my refrigerator temp is higher than it should be because I noticed something has a little ice in it that it shouldn't have last night as well but since it had been frozen and put in the fridge to thaw, I didn't think too much about it until I noticed the other factors...I'm not sure if there is some kind of gasket or seal that's weak or broken or if the evaporator needs thawed out like others have had...any help is appreciated. The model number is GS6NBEXRB00.

    Thanks so much!

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
    27,958

    Default

    It sounds like you might have a blocked defrost drain line. Use a hair dryer to defrost it then I use a turkey baster to flush it out with very hot water. It's located behind the back wall of the freezer.
    Click image for larger version. 

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    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 31 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  3. #3
    Join Date
    Sep 2013
    Location
    Indiana
    Posts
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    Default

    Thank you very much! Do I need to unplug and completely empty, defrost the whole fridge/freezer for this or can I leave the stuff in the fridge and just have it off long enough to defrost the drain?

  4. #4
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
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    Default

    It will much easier and faster if you remove the evaporator cover and use a hair dryer then clean it.. You won't need to empty the entire freezer. Just the lower half should give you enough room. The problem with leaving it off long enough to defrost the drain, because they are all different, just long enough is 24 hours minimum. If there's something caught in the drain line keeping the water from draining, then even after 24 hours any water will freeze again and it will all have been for not. Common items are corn, peas, plastic ties or just dust build up from over time.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 31 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  5. #5
    Join Date
    Sep 2013
    Location
    Indiana
    Posts
    4

    Default

    Fantastic! I'll give it a shot. Thanks so much!!

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