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Thread: GE Arctica Side by Side fridge freezes things on the top shelf and in the meat and veggie drawers

  1. #1
    Join Date
    Jul 2011
    Location
    MA
    Posts
    18

    Default GE Arctica Side by Side fridge freezes things on the top shelf and in the meat and veggie drawers

    Model Number: PSC23MGNA
    Brand: GE
    Age: More than 10 years

    Help my fridge freezes things on the top shelf and in the meat and veggie drawers. Now my water on the door isn't dispensing but the ice is. Can anyone help?

  2. #2
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
    21,222

    Default

    Hi,

    PSC23MGNA
    Missing some digits.

    This is a common kit for freezing issues...

    Name:  Damper-Control-Assembly-WR49X10091-00997615.jpg
Views: 51
Size:  2.3 KB LINK> Damper Control Assembly - Refrigerator air inlet cover/damper kit with fan motor. Damper and fan assembly have been updated to prevent freezing food in the refrigerator.

    Water on the door
    Click image for larger version. 

Name:	Heating-Element-WR49X10173-04863181.jpg 
Views:	19 
Size:	7.4 KB 
ID:	28325 LINK> Dispenser water spout heater kit

    Hope something here helps.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid
    Yeah I've got O.C.D.....Old, Cranky and Dangerous.

  3. #3
    Join Date
    Jul 2011
    Location
    MA
    Posts
    18

    Default

    Hi thanks yes it's BB at the end. Any videos on how to install a new damper assembly? I figured out that the water inlet valve is bad. Tested the continuity on the water and ice valves and the water one had no continuity but the ice one did. Does that sound like why my water isnt dispensing anymore? When I checked and detached the water tubing in the front bottom of fridge there was no water coming out of it when we pushed the water button on the door (door closed of course).

  4. #4
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
    21,222

    Default

    1/2 of the fill valve is for chilled water, other 1/2 is for ice maker....it is possible for 1/2 to fail....

    Click image for larger version. 

Name:	Water-Inlet-Valve-WR57X10032-00802896.jpg 
Views:	17 
Size:	7.2 KB 
ID:	28332 Refrigerator water inlet valve assembly

    I found no videos for the damper kit, it comes with paper instructions.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid
    Yeah I've got O.C.D.....Old, Cranky and Dangerous.

  5. #5
    Join Date
    Jul 2011
    Location
    MA
    Posts
    18

    Default

    Thank you!

  6. #6
    Join Date
    Oct 2004
    Location
    Ontario, Canada
    Posts
    21,222

    Default

    Your welcome.

    jeff.
    http://www.applianceaid.com/
    Appliance Repair Aid
    Yeah I've got O.C.D.....Old, Cranky and Dangerous.

  7. #7
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    84,544

    Default

    Video is here for the damper kit:



    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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