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592-49087 Kenmore washing machine making loud thudding noise

Jrliimatta

Member
Joined
Dec 1, 2019
Messages
1
Location
Calgary
Model Number
592-49087
Brand
Sears Kenmore
Age
6-10 years
Help, our washer started making a loud thudding noise during the spin like it was off balance so my wife went and actually thought maybe the load was too big and removed half of the clothes. She then put it on a spin cycle again and the noise started again and this time she didn’t think she saw the inside tub turning while it was running. It’s only 8 years old and we would like to try and repair it, any thoughts on what this could be? I’m pulling it apart to see what I can see inside.

Thanks
Jack
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
117,784
Location
McMullen Valley, Arizona
Hi Jack, You could have 3 parts causing this problem, the shocks, the inner tub spider support arm, or the outer drum rear bearing. This Kenmore 592 model is made by Samsung.

Here's the shock absorbers for your model:
DC66-00470A Shock Absorber


Another member with this same model had a similar problem here:
You can see the photo he posted of his inner tub spider arm with the crud on it, and he mentioned it was corroded too. Yours might have already broken since its not spinning now either.

Jake
 
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