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Thread: DV331AEW/XAA Samsung Front Loader - Drain pump & Spider Arm... is it worth it?

  1. #1
    Join Date
    Apr 2018
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    CO
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    Default DV331AEW/XAA Samsung Front Loader - Drain pump & Spider Arm... is it worth it?

    Model Number: DV331AEW/XAA
    Brand: Samsung
    Age: 6-10 years

    Hi! i have a 7 year old Samsung Front Loading Washer machine. Recently started having a lot of drainage issues... with the nd code coming on a lot. There has been a lot of sediment (almost looked like small rocks) in the filter... I spent time time cleaning what I could reach, including shaking the drain hose and ended up getting a TON (1 cup or more) of this sediment out... and now it drains ok, but the pump is loud.

    I am assuming a couple things:

    1) The pump is probably ready to be replaced 7 years in, particularly given that it was blocked up. I purchased a new pump motor and plan to replace.
    2) The sediment, I assume is coming from a corroded spider arm.

    QUESTION: If i'm already going to be taking the machine apart, should I just bite the bullet and do the work to put in a new spider arm assembly? IF SO, what else should I do while I am in there? Is all of this worth it??? I know that this repair, esp replacing the spider arm assembly, is not going to be easy or quick.

    My thought is that for around $200 in parts, I could take care of the spider arm, the seal, the bearings, etc... and maybe i'm buying a few more years out of this machine??

    Thoughts? Advice?

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
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    Default

    Quote Originally Posted by coloradodano View Post
    Is all of this worth it??? ... not going to be easy or quick.
    No, I don't believe so. I guarantee it will be a frustrating repair.

    Quote Originally Posted by coloradodano View Post
    ... for around $200 in parts, ... maybe i'm buying a few more years out of this machine??
    A few more months, maybe. You'll come out ahead putting that towards a new machine.
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  3. #3
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    Apr 2018
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    Default

    Update... bought a new pump motor. Should have been a 1 hour fix but due to not reattaching a hose , I had to do it all twice... so 2.5 hours in total work and the motor noises are gone. Important side note... there is a black hose that was full of gunk!! Hardly passable. I would imagine this was causing issues and may have led to the pump issues.

  4. #4
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    Apr 2018
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    With respect to the sediment that I still assume is coming from a corroding spider arm, that has really reduced in volume... to almost nothing.

  5. #5
    Join Date
    Aug 2004
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    McMullen Valley, Arizona
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    Default

    That model you posted is a dryer, not a washer.

    Look here: Samsung Dryer DV331AEW/XAA-0000 / Repair Parts

    What's the model number of your washer?

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