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Thread: FIXED: DV400EWHDWR Samsung dryer starts spinning and stops 5 seconds later

  1. #1
    Join Date
    May 2018
    Location
    FL
    Posts
    3

    Default FIXED: DV400EWHDWR Samsung dryer starts spinning and stops 5 seconds later

    Model Number: DV400EWHDWR
    Brand: Samsung
    Age: 1-5 years

    Hello,
    The dryer started this yesterday out of nowhere. First it wouldn't even spin and just make a humming noise when turned on and started on cycle. I opened and cleaned the ducts and everything was clean. I tried helping the drum roll by pushing it while it was ON and it started but stopped completely after 5 seconds, but stays with power.
    If left in the cycle it will turn on and off now. I did notice that for being on 5 seconds the, what i assume is the motor, gets pretty hot.
    Anything will be helpful. My warranty just expired too.

    Thank you.

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    93,522

    Default

    Hi,

    The problem is your motor went bad. Make sure you unplug your dryer before replacing it.

    Here's the motor for your model you can order:
    Drive Motor DC31-00055D


    This video shows you "how to" replace it: Samsung Dryer Drive Motor Replacement Video

    Let us know how it goes.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    May 2018
    Location
    FL
    Posts
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    Default

    thank you. i will keep you posted. *crosses fingers*

    In the dryer the model has an /AA (DV400EWHDWR/AA) at the end, does that matter or is it the same motor from above?
    Last edited by Elenar007; May 14th, 2018 at 06:28 AM.

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    93,522

    Default

    Its the same motor with the /AA at the end too.

    I double checked that yesterday.

    Yes, please keep us posted.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    May 2018
    Location
    FL
    Posts
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    Default

    Replaced motor this weekend and works like new now. Still not sure what would cause it to just break after 2 years but I'm glad it's fixed, hopefully for a while.

    Thank you Jake!

  6. #6
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    93,522

    Default

    Excellent Elenar good job, glad to hear that.

    Thanks for the update!


    Still not sure what would cause it to just break after 2 years but I'm glad it's fixed
    Yes, that's a mystery to me too, I've seen some go 10 years and some 2 years, seems to be no rhythm or reason why some only go 2 years.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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