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Thread: GE WCVH6800J1BB not wanting to spin/drain - machine buzzes

  1. #1
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    Default GE WCVH6800J1BB not wanting to spin/drain - machine buzzes

    Model Number: WCVH6800J1BB
    Brand: GE
    Age: 6-10 years

    A few months the clothes would be sopping wet at times but seemed due to clogged filter. Recently it was buzzing with no display on the screen, door locked, full of water. Got it drained and checked the filter (which was fine) and was able to run 2 loads but same thing happened again. Thinking of replacing the pump dp040-018 and seeing if that makes the difference but any other advice would be great. My wife does most the laundry and typically starts it overnight but it seems to take a really long time and the minutes remaining bounce all over and no where near accurate.

    Thanks for any advice!

  2. #2
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    Hi,

    Lets first check for a error code.

    Here's the tech. data sheet, read page 3: https://www.dropbox.com/s/vsctms1ml6...Sheet.pdf?dl=0

    Get into the SERVICE MODE, then go to "t02" to see what error code you get.

    That drain pump part number you posted above isn't correct, your model takes this one:
    WH23X10028 Drain Pump Assembly


    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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  3. #3
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    Thanks! I'll check the error code in the morning but that part number was pulled directly off the part and matches what came up on a google search. The part number you sent me is the whole assemble and 3 times the cost. Hopefully I can just order that part number I found....

  4. #4
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    Ok, the error codes in order are 23,31,23,31,42,31,23,31,23,30

    I checked the ohms on the pump and got 11.1 so within tolerance...

  5. #5
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    Someone suggested it could be the drive motor inverter or possibly the mainboard? Maybe start with the cheaper inverter and see if it fixes?

  6. #6
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    Per your parts diagram: Parts for GE WCVH6800J1BB: Cabinet & Top Panel Parts

    #249 is your drain pump, it only comes as one piece complete, don't go by that number on the pump.

    You have many stored error codes, what is the latest error code only?

    error code 23 is a fill problem, error code 30 and 31 is a drain problem, error code 42 is Motor drive operation above designed limits. Does the drum turn freely both ways?

    Is the drain pump humming? If it can't drain it will never spin. Check for 120 volts to the drain pump, if you have 120 volts to the drain pump and its humming and not draining and nothing is stuck/jammed in it, then your drain pump went south, and you will need to order and replace it.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
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    I think 23 is the latest error. I typed them in the order they showed up turning clockwise (if I'm remembering correctly). The drum turns very free both ways, a couple years back I had to replace a spring and maybe the 42 is from back then?

    What would the best way to check for 120 to the pump? When its running and going through a cycle? I'm going to try and run another load and see what it does, what's buzzing etc...

  8. #8
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    What would the best way to check for 120 to the pump? When its running and going through a cycle?
    Yes exactly, I always remove the electrical connector that connects to the drain pump, then put my multimeter leads in each of the two connector wires to the drain pump, then watch the meter for 120 volts when it should be draining.

    Ok if error code 23 was the latest one then its possibly the water inlet valve.

    22, 23 error codes.
    Fill problem.

    Ensure manual water valves are fully open.


    Check if water strainers on solenoid valve assembly are clogged.


    Check for obstructions inside inlet water hoses.


    Ensure solenoid valves do not leak when the valves are de-energized and the washer is powered down.


    Measure coil resistance for both valves; if outside range (1000–1250 ohms at room temp.), replace solenoid valve assembly.

    IF ABOVE STEPS DO NOT CLEAR THE PROBLEM, OR FOR ERROR CODE 23:

    • Replace solenoid valve assembly.

    Here's the water inlet valve for your model:
    WH13X10023 Water Valve


    BUT check your water level pressure switch hose first.

    2 members said they found a hole in the pressure switch hose that caused this same issue: FIXED: WCVH6800J1WW Washer stops mid cycle

    WH41X10129 HOSE - WATER LEVEL PRESSURE SWITCH

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  9. #9
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    I will read through this in a little bit. I went to run it a little earlier and it just stops. I hit the power button and the pump started buzzing. Turned it back on and the pump get really hot then I started tapping on it and it pumped. Finished the whole cycle.... I'm leaning back to the pump intermittenly not working.

  10. #10
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    Yes, then its a bad drain pump.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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