My wife and I spent a considerable amount of money on a higher end kitchenaid fridge and its just over a year old and it cant get down to the correct temperature. Normally I wouldnt make a big issue if it was resolved but the service weve received from whirlpool is beyond unreasonable. Theyve sent a repair company out probably a dozen times and continually replace parts that doesnt fix it. The fridge is obviously a lemon but they refuse to admit it and wont simply replace the unit. Theyve gone so far as to now call in a second repair shop to start replacing more parts and see if the outcome is what they want and say the fridge if fine. Its set for 3 degrees Celsius as a fridge should be but it stays a 7 degrees and our food and milk goes bad way before it should. The last customer representative was trying to say that is in their acceptable temperature range. Id recommend buyers stay away from kitchenaid as they figure their product is fine if its 7 degrees and your food spoils early and that is acceptable by their standards. Lousy customer service and poor product quality.

Very disappointed customer,
Norm.