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Thread: Viking VCRB364 Refrigerator side freezing the contents

  1. #1
    Join Date
    Oct 2018
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    Shreveport, LA
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    Default Viking VCRB364 Refrigerator side freezing the contents

    Model Number: VCRB364
    Brand: other
    Age: 6-10 years

    Would someone be able to assist and provide the service manual for a Viking VCRB364? I really dont want to open a credit account with Viking just to be an authorized servicer. I only work on one every couple of years. Any assistance is greatly appreciated!

    David

  2. #2
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    Oct 2018
    Location
    Shreveport, LA
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    A bit of history.. customer said system had a leaking evaporator. It was replaced by another company. Refrigerator then started freezing the contents. Customer called home warranty and they sent out another company. Coil had some ice so new tech added freon while measuring super heat. This tech looked at system about once a week for last two weeks and contents are still freezing. This new tech told warranty company to get a second opinion and problem was ore than what he could do. So now I get the call.. I rarely work on a Viking, just not common here. I would really like to help this customer out. Any ideas? I have checked thermistor and it appears to be reading properly.

  3. #3
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    94,709

    Default

    Hi David,

    I don't work on Viking either, they are a completely different animal that normal refrigerators. I couldn't locate the service manual for this model.

    Hopefully another tech. that works on Viking can shed some light on this problem.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  4. #4
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    Oct 2018
    Location
    Shreveport, LA
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    Default

    Thank you for taking a look!

  5. #5
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    Oct 2018
    Location
    Shreveport, LA
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    Any other technicians with Viking experience that would be willing to assist? The problem is ongoing and at this point I have decided to not let this defeat me!

  6. #6
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    Mar 2015
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    From Planet Mars
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    Default

    Your model seems to be on the cover of this manual ,but don't know if it helps.

  7. #7
    Join Date
    Oct 2018
    Location
    Shreveport, LA
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    Quote Originally Posted by bigbuck View Post
    Your model seems to be on the cover of this manual ,but don't know if it helps.
    Very much appreciated!! I will dig in with this information!!

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