Results 1 to 9 of 9

Thread: Samsung WA48H7400AW/A2 issues

  1. #1
    Join Date
    Mar 2016
    Location
    Alabama
    Posts
    5

    Default Samsung WA48H7400AW/A2 issues

    Model Number: WA48H7400AW
    Brand: Samsung
    Age: 1-5 years

    Hello,

    I have a Samsung WA48H7400AW/A2 top loader that has gotten to where about 1 out of every 3 uses it won't do the spin/rinse stage on it own. It seems to get hung in part of it's program and will put some water in and pump it out ..... put some water in/pump it out/ wait a min or so and put more water in and drain it out and on and on. No telling how much water I've wasted before I caught on to what was going on.

    I can unplug it and let it sit there for a few hours and most of the time it will run one load just fine but the the next few loads will get to about the 19-20 min mark remaining and get hung in the put water in/ pump it out cycle.

    Ideas?

    Thanks.

    JW

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    94,709

    Default

    Hi JW,

    I located the service manual: https://www.dropbox.com/s/591qx9b6fx...A2_SM.pdf?dl=0

    It sounds like you control board(main PCB) is going south, unplug your washer and look at the board to see if you notice any burnt spots on it.

    Here's the main PCB for your model:
    DC92-01625A Assy Pcb Main


    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Mar 2016
    Location
    Alabama
    Posts
    5

    Default

    Thanks for the assistance Jake. I got the control board out tonight and I'm certainly no expert (and it's been quite a while since I stayed at a Holiday Inn Express) ... but I can't find any burnt spots on the board, capacitors, resistors, etc. I'm surprised at how heavy it is. There's the one big piece with a heat sink on it and the whole thing is coated in 1/4" of something to protect it from moisture I guess.

    Anything else to check while I've got it out?

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    94,709

    Default

    Ok JW,

    it will run one load just fine but the the next few loads will get to about the 19-20 min mark remaining and get hung in the put water in/ pump it out cycle.
    When it does that put water in/pump it out, you can hear the drain motor turn on to pump it out? Its not siphoning out as the water goes in?

    If the drain pump is turning on to pump the water out, then the software in the control board has possibly become corrupted. Replace the control board and that should fix it.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    Mar 2016
    Location
    Alabama
    Posts
    5

    Default

    I'm still trying to work on this. It seems like the part # of my control board is DC92-01625R not DC92-01625A

    I'm also seeing an 8E flash up on the little LED number panel whenever it seems to start over and won't go into the spin cycle.

  6. #6
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    94,709

    Default

    Ok,

    Take a photo of your model number tag, because Samsung loves to make looking up parts a challenge, unlike other brands.

    Here's the results I get:
    Model #WA48H7400AW/A2-00
    Model #WA48H7400AW/A2-0000
    Model #WA48H7400AW/A2-0001
    Model #WA48H7400AW/A2-0002

    I'm also seeing an 8E flash up on the little LED number panel whenever it seems to start over and won't go into the spin cycle.
    Make sure that all the wiring is dry and secure. Disconnect the wire connectors, blast some air at them and reconnect them to see if that will do the job.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  7. #7
    Join Date
    Mar 2016
    Location
    Alabama
    Posts
    5

    Default

    Hopefully you can read the part number in this picture. Also, I can unplug the power from the machine and then remove all the wiring connections to the board for a while. And then after reconnecting everything get 2 sometimes 3 problem free loads out of the machine.
    Click image for larger version. 

Name:	washer_control_module2.jpg 
Views:	3 
Size:	22.0 KB 
ID:	40561

  8. #8
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    94,709

    Default

    Ok Jack, I need to see the photo of the model number, not the part number.

    Click here: Appliance Parts

    Then you will see a link that says: How to find a model number.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  9. #9
    Join Date
    Mar 2016
    Location
    Alabama
    Posts
    5

    Default

    LOL. Sorry, completely misunderstood what you said!

Similar Threads

  1. Replies: 7
    Last Post: May 10th, 2018, 11:35 PM
  2. Samsung RS265TD Ice maker issues
    By gkingbing in forum Samsung
    Replies: 13
    Last Post: March 9th, 2016, 05:04 PM
  3. New Samsung Fridge Temperature Issues?
    By Capo in forum Samsung
    Replies: 5
    Last Post: July 13th, 2015, 09:04 PM
  4. Samsung warranty issues
    By TBowman in forum Dishwashers
    Replies: 1
    Last Post: July 26th, 2014, 09:32 PM
  5. Samsung Silver Care Issues
    By Whitehorse in forum Washers
    Replies: 4
    Last Post: November 30th, 2013, 05:58 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!