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Thread: RF28K9070SR SAMSUNG 4-door Fridge work but Freezer and Flexzone are warm

  1. #1
    Join Date
    Oct 2018
    Location
    Canada
    Posts
    1

    Unhappy RF28K9070SR SAMSUNG 4-door Fridge work but Freezer and Flexzone are warm

    Model Number: RF28K9070SR
    Brand: Samsung
    Age: 1-5 years

    I buy in june 2017 (17 months ago) a SAMSUNG 4-door flexzone fridge RF28K9070SR

    What happen

    - Freezer stop working and doesn't drop bellow around 8 C / 46 F

    - Flexzone doesn't drop below around 8 C / 46 F, even if I switch mode from cool, chill or freeze

    - Fridge can go to 2 C / 35 F

    - ICE WORKING in the small compartement in the top left of the fridge and the temperature read around -10 C / 14 F

    What I checked and tested

    - I try to unplug it for about 10 hours and plug it back, that doesn't change anything

    - The compressor is hot (I can put my hand but not keep on) I guess that the compressor is working continually to try to cold and freeze

    - The fan of the compressor is working and everything is very very clean, like new !

    - I checked the continuity of all sensor and defrost element of both FREEZER and FLEXZONE and seem to be ok

    - When I opened the freezer diffuser, they are very very little ice in the top around copper pipe, seem normal.

    - IN THE DIFFUSER OF THE FLEXZONE, SOMETHING SEEM TO HAVE MELTED ? What is it ? see pic below

    Flexzone 1
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    FREEZER ZONE SEEM OK
    Click image for larger version. 

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    FREEZER
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    4-DOOR FLEXZONE
    Last edited by Paspy; October 24th, 2018 at 07:22 AM.

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    94,709

    Default

    Looks like you have a sealed system problem, normal frost pattern would be a thin layer of frost on ALL the evaporator coils from Top to Bottom.

    (click to enlarge)
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    Did you buy this refrigerator brand new in June 2017?

    If so, look at your owners manual warranty and see if you have a sealed system/compressor warranty for 5 years.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

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