Page 1 of 3 123 LastLast
Results 1 to 10 of 22

Thread: KFIV29PCMS03 KitchenAid French Door Bottom Freezer Ice and Water dispenser is Not making Ice Anymore

  1. #1
    Join Date
    Nov 2018
    Location
    AB
    Posts
    12

    Default KFIV29PCMS03 KitchenAid French Door Bottom Freezer Ice and Water dispenser is Not making Ice Anymore

    Model Number: KFIV29PCMS03
    Brand: KitchenAid
    Age: 1-5 years

    Found my KitchenAid Refrigerator not producing Ice one day, Everything else worked fine. Unplugged fridge and plugged back in and still no luck.
    Troubleshooting:
    1) Ice Level Shutoff - No Red Light on (not sure if this is normal) Replaced both Ice Level Sensor board & Emitter Board - Still not working & Red light from sensor is not on. Once replaced, the Water dispenser and Ice Auger did not work. Took both Emitter and Sensor board out and Water Dispenser and Ice Auger started working again..... (Stumped)
    2) Replaced main Control Board at back of Fridge - Still not producing ice but Ice Auger Works and Water Dispenser is dispensing water as normal.
    3) Replaced Main User Interface panel (with the main control board as it came as a kit). Did not help
    4) Everything seems to be Operating Fine (Fridge is Cold, Freezer is Cold, Water is Dispensing, Ice Auger rotates) But Ice Maker is still not making ice.

    Question, How do you know the Ice Level Emitter and Sensor is operating correctly? I'm really stumped here... Jake any idea???

    Thank you,

    Bigwaks

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
    31,249

    Default

    See if the ice maker is getting 120 VAC. If it is, replace the ice maker
    WPW10764668 Ice Maker Assy-Lp
    Click image for larger version. 

Name:	whirlpool-icemaker-wpw10764668-ap6024044_03_m.jpg 
Views:	0 
Size:	30.3 KB 
ID:	40480
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 31 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  3. #3
    Join Date
    Nov 2018
    Location
    AB
    Posts
    12

    Default

    Hi rickgburton, just wanted to confirm, IF I get 120 VAC, then replace the Ice Maker or if I don't get 120 VAC? Thank you!
    Also, do you know anything about the Red Emitter light for the Ice Level control? Should it be constantly on until the ice level breaks the plane of the beam?

    Thank you again!!

  4. #4
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
    31,249

    Default

    You can check the optics and ice maker in service test mode. Do you have your tech sheet?
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 31 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  5. #5
    Join Date
    Nov 2018
    Location
    AB
    Posts
    12

    Default

    I do know how to get it in test mode but I do not know what the outcomes are (feedback from test) . Also I do not know the test code to go to

  6. #6
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
    31,249

    Default

    OK, Press SW1 and SW2 simultaneously for 3 seconds.
    Click image for larger version. 

Name:	R-displayswitch numbers.jpg 
Views:	0 
Size:	27.0 KB 
ID:	40494

    Release both buttons when you hear the CHIME indicator.

    Unit must not be in Lockout prior to entering SERVICE DIAGNOSTIC MODE.

    The display will show 01 to indicate the control is in step 1 of the diagnostics routine.

    Each step must be manually advanced. Press SW5 to move to the next step in the sequence. Press SW4 to back up in the sequence to the previous step.

    Each step is displayed in the two digits of the dispenser user interface display.

    The step results are displayed in the two digits on dispenser user interface display 2 seconds after the step number is displayed.

    An amber order filter light will be shown to designate that the step number is being displayed

    A red replace filter light will be shown to designate that the status of the step is being displayed.


    Service Test - 15 Ice Level Sensor
    • Displays the Ice Bin Status in real time on the UI display. Verify that the full and not full levels display correctly. (01 = Bin Full, 02 = Bin Not Full)

    Service Test - 56 Ice Maker Error Codes
    • Displays active Ice Maker Error Codes on the UI display.
    E0 = No Errors,
    E1 = No Cooling,
    E2 = Motor Lost Position,
    E3 = Heater Timeout,
    E4 = Dry Cycle,
    E5 = Timed Ice Making

    Service Test - 57 Ice Maker Harvest
    • Press SW3 to activate a Harvest sequence. Digit 1 displays the state of the sequence. Digit 2 displays the outcome of the sequence. Once initiated, the sequence cannot be exited.

    Digit 1
    0 = Heater and Motor OFF,
    1 = IM Heater ON,
    2 = Motor Rotating CW until it finds home position

    Digit 2
    0 = In Progress,
    1 = Harvesting Completed,
    2 = Harvesting Not Completed, Doors must be closed.
    NOTE: Harvesting Not Completed does not exit the step, but indicates the timeout of 70 seconds has passed.

    Service Test - 59 Ice Maker Motor
    • Press SW3 to activate a Motor sequence and toggle through each step. Digit 1 displays the state of the motor. Digit 2 displays the status of the motor. Once initiated, the sequence cannot be exited.

    Digit 1
    0 = Motor OFF,
    1 = Motor Rotating CW until home position,
    2 = Motor OFF,
    3 = Motor Rotating CCW until home position

    Digit 2
    0 = In Progress,
    1 = Harvesting Completed,
    2 = Harvesting Not Completed
    NOTE: Harvesting Not Completed does not exit the step, but indicates the timeout of 70 seconds has passed.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 31 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  7. #7
    Join Date
    Nov 2018
    Location
    AB
    Posts
    12

    Default

    Hi Rick, Thank you very much for all that information. Here are the results of the tests:

    Test- 02 (Bin Not Full) - This is True
    Test 56- E2 (motor lost position) - heard nothing
    Test 57 - 20 then 02
    Test 59 -10 then 02

    Any deductions from the outcomes of these tests. Keeping in mind, Doors were closed the entire time and nothing was ever heard....No motor movement or anything....

    Thank you very much for your help!!

  8. #8
    Join Date
    Nov 2018
    Location
    AB
    Posts
    12

    Default

    A little more info.....the red sensor emitter light for the Ice Level in the Ice Bin is not flashing nor is it on.
    When I try the Ice Level Test 15 (as in the above reply labelled 02 - typo, should have said Test 15) with the Ice Level sensor blocked (to simulate a full ice bin, the test result states: 01 (Ice Bin Full) which is true.

  9. #9
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
    31,249

    Default

    Check the left side door switch for continuity: W11085027 Switch

    Click image for larger version. 

Name:	Door Switch Check.jpg 
Views:	2 
Size:	104.1 KB 
ID:	40500
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 31 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

  10. #10
    Join Date
    Nov 2018
    Location
    AB
    Posts
    12

    Default

    I will check that!! Thanks again for all your help!!!

Page 1 of 3 123 LastLast

Similar Threads

  1. Replies: 7
    Last Post: June 6th, 2018, 07:41 PM
  2. Replies: 1
    Last Post: April 8th, 2017, 03:49 PM
  3. Replies: 3
    Last Post: February 3rd, 2017, 12:04 PM
  4. Replies: 5
    Last Post: July 6th, 2015, 12:30 AM
  5. Ice build up and water leaking from door Maytag french door/ bottom freezer
    By geopop in forum Maytag/Magic Chef/Admiral/Jenn-Air
    Replies: 9
    Last Post: March 30th, 2013, 09:35 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
If you feel that you have benefited from this site, and would like to show your appreciation, you can throw a buck or two in the Appliance Blog Tip Jar - Thank you!