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Thread: Frigidaire washer tearing up clothes

  1. #1
    Join Date
    Dec 2018
    Location
    florida
    Posts
    2

    Unhappy Frigidaire washer tearing up clothes

    Has anyone had problems with their top loading Frigidaire washing machine tearing their clothes up? Apparently my clothes are getting caught underneath the agitator and holes are being ripped into the clothes-mostly shirts. After a few months and 3 repair people who could not solve the problem later, Frigidaire replaced the washer. Today I used the new one and the exact same thing happened. Now I just want a refund or a different style of washer, but was not able to get far today. The person who says they are the corporate manager was rude and said she is as high up on the chain that I can go to try to get this issue resolved. Any advice?

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    95,241

    Default

    What's the model number of your washer?

    Click here: Appliance Parts

    Then you will see a link that says: How to find a model number.

    Where did you buy it from?

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Dec 2018
    Location
    florida
    Posts
    2

    Default

    Model #FFTW4120SW1. It was included in purchase of new home. Home builder doesn’t warrant the appliances so I have to go direct through Frigidaire

  4. #4
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
    Posts
    95,241

    Default

    Ok,

    Keep calling Frigidaire and if they can't fix this problem and a brand new one did not fix it either, you'll need to ask the home builder to get you another brand, if it came with the house its their responsibility.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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