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Thread: LG WM3677HW Will not Drain Water All The time

  1. #1
    Join Date
    Dec 2018
    Location
    St. louis Missouri
    Posts
    1

    Default LG WM3677HW Will not Drain Water All The time

    Model Number: WM3677HW
    Brand: LG
    Age: Less than 1 year

    Hello, I have a 2 in 1 combo LG WM36787HW. I have worked on this thing and have been able to usually fix it. I will list the things below that I have done so fall. A brief description of everything.

    1. First the water valve inlet went bad and was not closing the valves all the way which would then allow water to seep in while sitting dormant
    2. The night when I was replcaded the valve the drain pump quit working. I ordered both pumps and replaced them.
    3. Now this is my problem. The washer works fine though the wash cycle, the rinse cycle. The drain pumps come on and empty the water when they needs to.
    When the spin and dry cycle are on and when it counts down to 1:00 then i get the OE error. During the cycle the pump comes on and is draining as it should.
    Also during the spin/dry the water valve comes on that puts water in the drying tube. It seems to me that the water valve should not be on the whole time.
    During this last part that i described is when it happens. The drum starts to fill up with like it is being overwhelmed with to much water by that valve being open the whole time
    Or is the control panel board bad at that point ?

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
    32,765

    Default

    You have two model numbers listed. If it's less than a year old call LG and set up a warranty service call. By doing the repairs yourself you risk losing the warranty.
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