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Thread: LFC28768ST/03 Ice maker working poorly

  1. #1
    Join Date
    Mar 2015
    Location
    California
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    16

    Default LFC28768ST/03 Ice maker working poorly

    Model Number: LFC28768ST
    Brand: LG
    Age: 1-5 years

    I recently noticed that the ice maker (in the bottom drawer freezer) had stopped producing ice or making any noises. Pressing the reset button did work to run it through a cycle, and it started "working" again ... but now it's producing a pretty small number of cubes each time and about half of them are cracked into several pieces.

    My guess would be that there are some cubes stuck in the tray, but I don't know how to check that out, or any different possible problem that I should be checking out. Thanks for any guidance!

    I think I mistyped the model number, left out the last digit. It's LFC28768ST/03

  2. #2
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
    31,829

    Default

    Quote Originally Posted by mc510 View Post
    Pressing the reset button......
    Power switch or test switch?
    Click image for larger version. 

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    Quote Originally Posted by mc510 View Post
    ...... some cubes stuck in the tray, but I don't know how to check that out,
    Remove the drawer and ice bin so you can see the bottom of the ice maker. Press the test switch longer than 3 seconds and watch the harvest cycle. When the tray comes around you can the amount of ice.
    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 31 YEARS
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  3. #3
    Join Date
    Mar 2015
    Location
    California
    Posts
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    Default

    Yeah, it was the test switch that I used to semi-fix it, or at least to get it to start cycling again. I didn't think about your suggestion to remove the upper freezer tray; once I did that I can get my head in to see what's going on. It appears to be working properly; the arm comes down to check the level, then the tray rotates, then it does a little twist to dump out the ice ... except that it doesn't seem to be releasing 12 cubes, and about half of what it releases are shattered. Is there an easy way to remove the tray so that I can give it a close look, remove any seriously stuck ice bits?

  4. #4
    Join Date
    Jul 2006
    Location
    Murray, Utah 84107, United States
    Posts
    31,829

    Default

    Quote Originally Posted by mc510 View Post
    Is there an easy way to remove the tray so that I can give it a close look,..
    Remove the icemaker. I think it's just 2 screws and disconnect the connector. If the problem is with the ice maker you'll probably come out ahead by just replacing the ice maker.

    AEQ72909603 Ice Maker Assembly,kit
    Click image for larger version. 

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    OWNER RICK'S APPLIANCE REPAIR
    APPLIANCE TECHNICIAN FOR 31 YEARS
    REFRIGERATION SPECIALIST
    ONLINE SERV TECH: ApplianceBlog.com
    CERTIFIED TYPE 1; TYPE 2.....REFRIGERATION SERVICE E.S.

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