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Thread: WA5451ANW Samsung shaft flange doesn't fit.

  1. #1
    Join Date
    Feb 2019
    Location
    RI
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    Default WA5451ANW Samsung shaft flange doesn't fit.

    Model Number: WA5451ANW
    Brand: Samsung
    Age: 1-5 years

    Model Samsung WA5451ANW. The shaft flange(SF) is bolted to the bottom of the inner tub. The SF was heavily contaminated with detergent sludge to the point that three of the flanges snapped.

    Researched an found a replacement part (DC60-00067A). Received the part and it does not fit. Returned and reordered the part and it still didn't fit. Removed the Clutch assembly in the hope it had a part number. It does not. Samsung Tech support and J&J (Samsung parts distributor), no help. Talked to authorized service center. No help. I'm getting desperate. Please HELP. Thank you.
    Last edited by Wrleisge; February 4th, 2019 at 09:02 PM. Reason: Spelling error

  2. #2
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    96,655

    Default

    Hi,

    Samsung is very particular per matching the correct part per your complete model number.

    Your missing the final digits of your model number, we would need those to make sure you get the correct shaft flange.

    Here's the results I get:

    Model #WA5451ANW/XAA-01
    Model #WA5451ANW/XAA-02
    Model #WA5451ANW/XAA-03

    Which one is yours?

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  3. #3
    Join Date
    Feb 2019
    Location
    RI
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    Default

    Jake -- Thank you for the replay. Mine is -02.

  4. #4
    Join Date
    Aug 2004
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    McMullen Valley, Arizona
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    Default

    Thanks,

    The OEM shaft flange per your model number is DC60-00067A

    Where are you ordering this part from?

    I guarantee it will fit if you order it from AppliancePartsPros here: DC60-00067A

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

  5. #5
    Join Date
    Feb 2019
    Location
    RI
    Posts
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    Default

    I order the part you recommended from Sears Parts Direct. I originally went to AppliancePartsPros but they did not list the part however, it is included in their Tub Assembly diagram. The part I received from Sears has the correct part number on the underside of the part, but that doesn't make it fit any better. When I say fit I mean that the Shaft Flange splined hole is smaller than the threaded part of the shaft.

    In my frustration I spoke to the AppliancePartsPros and while they don't list the part they do carry it as DC60-00067B. I am considering ordering their part but I really don't think the Rev B part will fit any better than the Rev A part. It is worth noting that J&J International, Samsun's "official" parts distributor, does not list the 67B version.

    With all this in mind I am also considering ordering the Clutch Assembly which hold the shaft in addition to the 67B part. Your thoughts.

  6. #6
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    Feb 2019
    Location
    RI
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    Default

    Jake -- Quick question, there is a recall on this machine because they could "blow up". Do you know what parts were replaced? Thank you.

  7. #7
    Join Date
    Aug 2004
    Location
    McMullen Valley, Arizona
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    No, I don't know what parts they replace, it does not list them here: https://www.cpsc.gov/Recalls/2016/sa...shing-machines

    With all this in mind I am also considering ordering the Clutch Assembly which hold the shaft in addition to the 67B part. Your thoughts.
    Honestly I don't know, I wish I had the answer. I rarely service Samsung machines, they are not popular here in my area.

    Jake
    Appliance Repair School 1987-1988
    Star Appliance Tech. 2 yrs. 1988-1990
    Wards Appliance Tech. 11 yrs. 1990-2001
    Sears Appliance Tech. 4 yrs. 2001-Oct. 2005
    Jake's Appliance Repair Nov. 2005-present

    Look-Up & Order Parts

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