MommaFixIt
Premium Member
- Model Number
- 795.73153.610
- Brand
- Sears Kenmore
- Age
- 1-5 years
I am so thankful to find this forum! Seems to be the most earnest & helpful in all of the World Wide Web! 
And I’ve been searching for days on end! Please be patient with me as I explain my exhaustive search & attempts to find a fix thus far. I see that many people provide you with too little information resulting in having to ask them multiple questions..... I’d rather give you a longer message and maybe “TMI” but one that will better narrow things down & possibly save time in the longrun.
Issue: Kenmore Elite (i.e. LG) French door refrigerator/bottom freezer with in-door water/ice - model 795.73153.610 - not cooling (easy to find this seemingly common problem with many of the “795” LG models, but finding a solution has proven not so easy.)
Started first w/ freezer, noticed frost was forming on outside of packages, and food was softening & thawing. In door icemaker started leaking down front of fridge b/c ice melted. Continued to warm overnight and then noticed fridge started to raise in temp as well. Now neither are cooling. The owner/user manual provides zero help of course, and a service manual on this specific model is nowhere to be found.
I tried the test button on motherboard, ran through all processes, all sounded normal as far as I can tell. Tried unplugging/resetting, tried different outlet, etc. But there is no cooling now whatsoever. I don’t believe there is any ice built up and blocking internal coils or airflow b/c there is no melting/draining/leaking, and where condenser drains and drip drays are bone dry. I cleaned coils behind back panel of fridge of any dust etc., checked drain line by condenser fan for debris, it was clean. And fan IS running.
There is a small apparently useless “Diagnostics” pinhole in the top right hand corner of face frame when door is open — I tried sticking a paper clip in, there seems to be no “button” or anything to click or press on the inside, just smooth flat hard space. (I think there are “smart“ models that can work w/ a phone app but I don’t think mine has this capability even though the hole is there. Therefore I must have the “stupid” model.) Ha!
I have combed the web for days looking for solutions, and found parts and user manual for my model but it seems to be absent from the rest of the Internet as far as information goes. :/ “Wayne” on all the Sears videos performs repairs that sound hopeful in their title, but I go to watch only to find they’re mostly all based on bottom fridge/top freezer older white models that are in no way similar to this SS French door/bottom freezer model.
I’m the wife/momma/homemaker around here but I do have a Masters degree, so I do have a few brains cells to rub together. (I only mention that b/c I’m weary of contractors and various service repairman talking to me like I must be clueless b/c I’m a woman.) But if I don’t know something, I want to learn, and want to try it. I’m a woman who happens to love woodworking and ANY type of home demo/reno projects, and a woman who requests only TOOLS when asked what I want for my birthday/anniversary/Christmas, etc. All that to say - I’m the one who usually takes on these tasks in our household. I’ve previously disassembled our washing machine and two different dishwashers to diagnose & repair (successfully, so far - thank goodness) as well as an HP laptop computer/total disassembly & repair. I want to learn and will try anything, just need instruction. However, disclaimer: I do not have a multi-meter and “electricity issues” is the one realm I’ve not yet ventured....but if you can tell me how to do it, I’ll get a multimeter and do it! BUT, my worst case scenario - “coolant problems” may be where I draw the line - I respect the training of those specialized technicians, and I don’t have the equipment nor the courage to try to go there. I would just like to do everything I can (with your guidance *insert praying hands here*) to narrow it down before having to humbly surrender to a (likely expensive) service call.
Anyway..... There are NO error codes on the digital display control panel, and did test modes 1-3 from test button on main board, but that did not trigger the LED light on board to flash with any error codes (which one of the videos I found demonstrated). I haven’t taken interior panel off from back of INSIDE the freezer yet, since it sounds like fans are running, and I could hear defrost kick on in the test, and since there seems to be no ice build up/ blockage - since there is no sign of any moisture, melting or water anywhere at all.
I don’t know what else it could possibly be other than problems with sensors, defrost timer, thermistor, coolant, or main board issues. I dont suspect issues with fan motors or compressor or start relay since they seem to be running. But if “running” doesn’t necessarily mean they’re “working” - then I’m ears. Any thoughts/advice/direction MUCH appreciated! [We are a family of 4 “alone together” during this historic COVID-19 isolation, and have already lost all of our frozen food and many of our refrigerated items. We can not afford a new fridge at the moment - especially since this one is only 2-3 yrs old - NOR a ridonkulous repair bill!]
I am happy to order parts and/or attempt to do the work, just need to know what to do! Please help! Sincere thanks, and God bless!
Erin (aka MommaFixIt)
And I’ve been searching for days on end! Please be patient with me as I explain my exhaustive search & attempts to find a fix thus far. I see that many people provide you with too little information resulting in having to ask them multiple questions..... I’d rather give you a longer message and maybe “TMI” but one that will better narrow things down & possibly save time in the longrun. Issue: Kenmore Elite (i.e. LG) French door refrigerator/bottom freezer with in-door water/ice - model 795.73153.610 - not cooling (easy to find this seemingly common problem with many of the “795” LG models, but finding a solution has proven not so easy.)
Started first w/ freezer, noticed frost was forming on outside of packages, and food was softening & thawing. In door icemaker started leaking down front of fridge b/c ice melted. Continued to warm overnight and then noticed fridge started to raise in temp as well. Now neither are cooling. The owner/user manual provides zero help of course, and a service manual on this specific model is nowhere to be found.
I tried the test button on motherboard, ran through all processes, all sounded normal as far as I can tell. Tried unplugging/resetting, tried different outlet, etc. But there is no cooling now whatsoever. I don’t believe there is any ice built up and blocking internal coils or airflow b/c there is no melting/draining/leaking, and where condenser drains and drip drays are bone dry. I cleaned coils behind back panel of fridge of any dust etc., checked drain line by condenser fan for debris, it was clean. And fan IS running.
There is a small apparently useless “Diagnostics” pinhole in the top right hand corner of face frame when door is open — I tried sticking a paper clip in, there seems to be no “button” or anything to click or press on the inside, just smooth flat hard space. (I think there are “smart“ models that can work w/ a phone app but I don’t think mine has this capability even though the hole is there. Therefore I must have the “stupid” model.) Ha!
I have combed the web for days looking for solutions, and found parts and user manual for my model but it seems to be absent from the rest of the Internet as far as information goes. :/ “Wayne” on all the Sears videos performs repairs that sound hopeful in their title, but I go to watch only to find they’re mostly all based on bottom fridge/top freezer older white models that are in no way similar to this SS French door/bottom freezer model.
I’m the wife/momma/homemaker around here but I do have a Masters degree, so I do have a few brains cells to rub together.
(I only mention that b/c I’m weary of contractors and various service repairman talking to me like I must be clueless b/c I’m a woman.) But if I don’t know something, I want to learn, and want to try it. I’m a woman who happens to love woodworking and ANY type of home demo/reno projects, and a woman who requests only TOOLS when asked what I want for my birthday/anniversary/Christmas, etc. All that to say - I’m the one who usually takes on these tasks in our household. I’ve previously disassembled our washing machine and two different dishwashers to diagnose & repair (successfully, so far - thank goodness) as well as an HP laptop computer/total disassembly & repair. I want to learn and will try anything, just need instruction. However, disclaimer: I do not have a multi-meter and “electricity issues” is the one realm I’ve not yet ventured....but if you can tell me how to do it, I’ll get a multimeter and do it! BUT, my worst case scenario - “coolant problems” may be where I draw the line - I respect the training of those specialized technicians, and I don’t have the equipment nor the courage to try to go there. I would just like to do everything I can (with your guidance *insert praying hands here*) to narrow it down before having to humbly surrender to a (likely expensive) service call.Anyway..... There are NO error codes on the digital display control panel, and did test modes 1-3 from test button on main board, but that did not trigger the LED light on board to flash with any error codes (which one of the videos I found demonstrated). I haven’t taken interior panel off from back of INSIDE the freezer yet, since it sounds like fans are running, and I could hear defrost kick on in the test, and since there seems to be no ice build up/ blockage - since there is no sign of any moisture, melting or water anywhere at all.
I don’t know what else it could possibly be other than problems with sensors, defrost timer, thermistor, coolant, or main board issues. I dont suspect issues with fan motors or compressor or start relay since they seem to be running. But if “running” doesn’t necessarily mean they’re “working” - then I’m ears.
Any thoughts/advice/direction MUCH appreciated! [We are a family of 4 “alone together” during this historic COVID-19 isolation, and have already lost all of our frozen food and many of our refrigerated items. We can not afford a new fridge at the moment - especially since this one is only 2-3 yrs old - NOR a ridonkulous repair bill!]I am happy to order parts and/or attempt to do the work, just need to know what to do! Please help! Sincere thanks, and God bless!
Erin (aka MommaFixIt)
