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970-658328 Kenmore Frig not defrosting

Jeff C T

Premium Member
Joined
Jul 20, 2007
Messages
14
Location
Little River
Model Number
970-658328
Brand
Sears Kenmore
Age
More than 10 years
My mothers refrigerator ices up in freezer and it doesn't allow cold air down to the frig. I came on here when this happened to me many years ago and I was able to get the part that failed and fix it myself.
 

Dan O.

Appliance Tech
Staff member
Joined
Oct 9, 2004
Messages
5,282
Location
Ontario, Canada
Model Number 970-658328

Are you certain that model number isn't suppose to be C970-658328 making it a Canadian model.

ices up in freezer


Depending on the design of the refrigerator that could be due to a defrost system failure or maybe a plugged defrost water drain causing an ice blockage which limits air flow.

Unfortunately parts lists for many Canadian models are not found online so we have to way to look it up to see how that model was designed. You can read how a defrost system works and which components need testing to determine the possible failure point with it.


LINK > Appliance411: How does a frost free refrigerator's defrost system work?


Dan O.
 

Jeff C T

Premium Member
Joined
Jul 20, 2007
Messages
14
Location
Little River
Are you certain that model number isn't suppose to be C970-658328 making it a Canadian model.
It is made in Canada but no C in front of model number
 

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Dan O.

Appliance Tech
Staff member
Joined
Oct 9, 2004
Messages
5,282
Location
Ontario, Canada
If you need any parts for it you may have to contact Frigidaire Canada and ask for the part number or if they can supply a complete parts list since Sears Canada is defunct now.

2 of the 3 components of the defrost system should be easy enough to check. A plugged drain would usually appear as ice (not "frost") beneath the evaporator (cooling) coil in the freezer.

Dan O.
 
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