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Adora Series By GE® 27.7 Cu. Ft. French-Door Refrigerator - freezer and fridge are both cooling but NOT getting their correct temperatures

roccotaco

Member
Joined
May 29, 2022
Messages
1
Location
USA
Model Number
DFE29JSDASS
Brand
GE
Age
6-10 years
Hello. I have this GE model fridge that I got from my parents, I plugged it in & the freezer and fridge are both cooling but NOT getting their correct temperatures. I have the freezer set to -6 degrees (F) & it’s sitting around 22 degrees (F). The refrigerator is set to 36 degrees (F) & it’s sitting around only 50 degrees (F). I’ve watched a few videos on YouTube on what it could be, but I’m completely lost. It could be the coils or the fans? I’d figure to reach out for help before deciding to spend BUNCHES on having someone come out and service.
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,558
Location
Redmond, Oregon
Pull the refrigerator out from the wall, then remove the lower back access panel and see if the compressor and condenser fan motor, that mounts next to the compressor are both running.

Make sure the fans inside are running too.

Jake
 
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