Amana Washer NTW4516FW3 won't agitate, makes consistent clicking noise instead

[99fdh]

Model Number

NTW4516FW3

Brand

Amana

Age

1-5 years

As stated in title,

Amana NTW4516FW3

-instead of agitating, it makes a consistent clicking sound, almost to the beat of a clock (tick tock tick tock)
-no other issues; spins, drains, fills fine

-Any thoughts on what this could be or how to fix it? I couldn't find anything in the forums

 

[Jake]

Can you pinpoint where that sound is coming from? At the bottom of the machine?

I'm attaching your tech data sheet below. Get into the ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES and see what fault codes you get, if any.

On Page 2 of your tech. data sheet do: ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES

Then do FAULT CODE DISPLAY MODE on Page 3--->Then you can see what fault code/codes you are getting on Page 6 and Page 7: FAULT/ERROR CODES

Let us know what you find.

Jake

 

[joel t]

Same machine, same problem... OP did you learn anything?

thank you