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AO Smith ES12-50R55DV (50 gallon) electric hot water tank

strawman

Member
Joined
Sep 13, 2022
Messages
1
Location
TN
Model Number
ES12-50R55DV
Age
6-10 years
I would like to know anyone who has had electrical problems with ES12-50R55DV (50 gallon) electric water tank. One day the smart screen module and entire electrical apparatus quit working. I checked 240 single pole breaker, unplugged smart screen module, hit reset button on unit, tested both heating elements (all within resistance ranged) and it would not return to power. It's about 6 years old, under warranty but I replaced it anyhow with a new AO Smith.

Has anyone had similar problems? What was your root cause identified?

Thanks
 

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