Bosch HMC80251UC/01 Microwave Spring/Hinge Broke

[mala]

Model Number

HMC80251UC

Brand

Bosch

Age

1-5 years

I have a Bosch HMC80251UC/01 and the right spring/hinge broke. I called Bosch and they don't have that part. They only sell the entire door. Does somebody know the part number for that spring/hinge? Also are there any instructions on how to replace it. I searched youtube but there isn't really anything about this Bosch Microwave or even other Bosch microwaves. Mostly ovens and other brands.

 

[rickgburton]

This part?

Bosch 00631518 Hinge-Door (AP5953332) - AppliancePartsPros.com

HINGE-DOOR 00631518 / AP5953332 made by Bosch

click.linksynergy.com

 

[mala]

I haven't taken the door apart yet but the silver part and spring look like what I have. It's pretty darn expensive at almost $60 just for a single hinge. The whole door from Bosch is $255. Is there a good chance the left one will break soon, too? I had this microwave for only 2 years and it cost me a pretty penny...

I wonder if I could just buy the spring. But I suspect the trick is to put some tension on it similar to a garage door.

Also is there some manual somewhere how to take this door apart? Does the microwave have to come out because there are screws on the side that hold the hinge/door?

 

[rickgburton]

Bosch is probably the most popular manufacturer for major home appliances in Europe. Over here in the US they're not that popular. You pay extra for the name. I haven't worked on enough Bosch appliances to be able to tell you which models are good . I have no idea if the other hinge will break or not. Their parts are more expensive than domestic brands. I've never had to replace a MW door hinge on a Bosch machine but imagine it's not that different from other brands. I don't have any Bosch service manuals except for a few dishwashers. If you want to take a few pictures of the door and hinge and post them here, I'll be happy to take a look.

 

[mala]

That's really interesting. Here in the US Bosch is considered a higher-end brand, at least that was my impression. They even make appliances like dishwashers for Thermador. As a matter of fact, it was a Bosch technician that fixed the Thermador dishwasher from somebody I know. However, my family just visited us from Europe and while I thought we had a higher-end brand they told me Bosch is not considered that reliable. Well, I guess they are right considering that my door hinge broke after just two years and that's from a top-of-the-line Bosch microwave...

Anyways, below is a picture of the right hinge. It's only that silver part that connects the door to the actual unit. The black parts at the bottom are just trimmings. I tried to see how I can get access to the hinges from the door side. There are no screws anywhere. So I started prying off the plastic part. It snapped off but then I realized that when I push it back down it doesn't snap in again. Usually when I take stuff apart there are flaps that snap in again after you pull something off. Hence, I stopped after prying off the right side of the plastic..

 

[rickgburton]

I can't tell anything from that picture. The door needs to come off. The choke cover probably unsnaps from around the choke to access the screws. You can probably figure it out from there.
It's a complicated road, for sure. R. Bosch and G. Siemens started Bosch Home Appliance. From there they became the BSH Group. The BSH conglomerate is made up of about 80 companies in 50 countries, including; Bosch; Siemens; Neff; Thermador; Gaggenau; Balay; and their house brands, Viva and Junker. They consider Gaggenau to be their high end line. In the late 90's I had to change all the copper gas lines to aluminum on a $30,000 gas range. The BSH company pre-made all the lines then shipped them to me. It was quite a stove. Had solid gold contacts and was both gas and electric.

 

[KenmoreHelp]

I have a 5 year old Bosch microwave, HMC80151UC/01 - and the hinges must have broken as the door is now very heavy and there is no assistance opening or closing.

I found this schematic of the door, but like you, can't figure out how to take the door apart:

Parts for Bosch HMC80151UC/01: Door Parts - AppliancePartsPros.com

Parts for Bosch HMC80151UC/01: Door Parts in stock and ready to ship today. 365 days to return any part.

click.linksynergy.com

I also found this, a lower priced door, with a description of how to replace the door. partsdr.com/part/00773288-door?model=HMC80151UC---01

I can't find the blocks right now; I am likely to call Bosch.

 

[KenmoreHelp]

The graphic in this answer has the part number and a very brief description of how to remove the door. justanswer.com/appliance/a9mfn-bosh-microwave-drop-down-door-broken-hinge.html

And here is the part (need 2). partsdr.com/part/10000699-hinge-holder

 

[netleythompson]

That's really interesting. Here in the US Bosch is considered a higher-end brand, at least that was my impression. They even make appliances like dishwashers for Thermador. As a matter of fact, it was a Bosch technician that fixed the Thermador dishwasher from somebody I know. However, my family just visited us from Europe and while I thought we had a higher-end brand they told me Bosch is not considered that reliable. Well, I guess they are right considering that my door hinge broke after just two years and that's from a top-of-the-line Bosch microwave...

Anyways, below is a picture of the right hinge. It's only that silver part that connects the door to the actual unit. The black parts at the bottom are just trimmings. I tried to see how I can get access to the hinges from the door side. There are no screws anywhere. So I started prying off the plastic part. It snapped off but then I realized that when I push it back down it doesn't snap in again. Usually when I take stuff apart there are flaps that snap in again after you pull something off. Hence, I stopped after prying off the right side of the plastic..

View attachment 46220

Mala, I have exactly the same problem as you and am wondering whether you were able to fix your door. Were you able to take it a part? were you able to purchase a replacement door spring?

thanks for any help.

 

[KenmoreHelp]

Our door hinges broke and the door no longer had a buffered open and close. Complete door replacements are available but I have read of difficulty removing the door. When our microwave power board failed, a service tech also replaced the door. Even the tech had difficulty removing the old door. The following may be helpful to anyone wanting to attempt this as a DIY.

First, removing the door requires spacers be inserted in the gap in front of the hinges. The spacers are Bosch part 10000699. They are lucite blocks roughly 2.75cm square and 1/2 cm thick (30mm/5.5mm per a Bosch page - but mine are not that large), covered in plastic. The blocks come inserted in the new door BUT removing them to use on the old door and reinserting them in the new door is difficult (pliers, two people, pulling, dropping partway back in new door, standing on hinge to open it fully, you get the idea...). Removing the old door (probably before we figured out how) caused the lucite to partially splinter. Force was applied, but perhaps unnecessarily. My suggestion: order blocks when you order the replacement door. Much easier than removing and reinserting and potentially damaging the new door.

Second, the instructions say insert the blocks, carefully close the door and lift out of the hinge thrust bearings (???). That is, the door is partially closed and you magically pull it out. I had read that this was difficult and indeed the tech had difficulty! The tech took off the side and we looked at the hinge. It has an upper and a lower lip. The trick is lift the bottom of the door up so the tiny lip on the bottom of the hinge clears the metal it rests on and moves forward. Then you tilt the door upwards (towards a closed position, perhaps to a 45 degree angle) will tilt the hinge such that the upper part lays back and you can simply pull the door towards you.

I did not do the removal, but once the tech saw the hinge it took seconds. Up and slightly out at the base, tilt and pull out. I did not see the new door before the tech had pulled the spacers. Am guessing the hinge was visible and this could have been figured out by careful inspection.

This image may help. The gray is the hinge and the black is the opening you have to get it through (not to scale). View attachment 59110

This is a separate thread I wrote up after having the door replaced.

 

[netleythompson]

This is a separate thread I wrote up after having the door replaced.

Kenmore Help, thank you so much for your comprehensive reply.

I have been able to remove the old door without much problem, although now i am thinking that something might be broken in the area behind the slot where the hinge goes. I cannot take the door apart to replace just the hinges, so I suppose my option is to purchase a new door. However, the control panel has now gone dark. I wonder whether a fuse has been broken. I'm starting to think that i should just replace the whole thing, but don't really want to reward bosch with purchasing a replacement for a product that has quality issues after 5 years of use. the fact that they have designed an appliance so that it is not easy to replace the hinges (which is the part that is most likely to break) is disappointing. Any advice you have would be appreciated. Thanks.

 

[KenmoreHelp]

Kenmore Help, thank you so much for your comprehensive reply.

I have been able to remove the old door without much problem, although now i am thinking that something might be broken in the area behind the slot where the hinge goes. I cannot take the door apart to replace just the hinges, so I suppose my option is to purchase a new door. However, the control panel has now gone dark. I wonder whether a fuse has been broken. I'm starting to think that i should just replace the whole thing, but don't really want to reward bosch with purchasing a replacement for a product that has quality issues after 5 years of use. the fact that they have designed an appliance so that it is not easy to replace the hinges (which is the part that is most likely to break) is disappointing. Any advice you have would be appreciated. Thanks.

It was about $800 to replace the door and have the power board replaced (which did include a fuse I think). A new Bosch was $1750 or so. As much as you hate to reward them, ours was built in and size matters, as did matching the oven below it.

When our power board went, the microwave simply stopped working. Heated up some food, took it out, put more food in and...nothing. Blown fuse or tripped breaker was my first thought at the time.