mpadberg
Member
Hi all.
Bosch Dishwasher Parts
I've recently had some trials and tribulations with my Bosch dishwasher, and in a round-about way, found the fix. My bosch dishwasher would intermittently leak (maybe every 5 or 8 loads). I contacted the company that we bought it from, they recommended dispatching a Bosch authorized service shop, which we did. They had a look, said everything looks good, and billed us. Miffed, I called back (after it leaked again). They agreed to take the dishwasher to their shop and thoroughly test it. After a week straight of it running (20 cycles, no leaks), everyone was stumped. I contacted the place we purchased it from again, fully explained my situation, and inquired what else Bosch could do for us. The lady explained she would get back to me after consulting with her manager. A few days later, I was back in touch with her. To my surprise, she requested I contact Bosch support line somewhere in central/eastern Canada and provide my last name. I did so, and the lady on the phone explained there is a very specific circumstance that you must avoid - its a loading issue. Read on:
Inside your dishwasher, there is a round hole with a grate on it - mid-way up the right-hand side inside the dishwasher. It is very important not to put anything tall that blocks or impedes this hole. I still don't have the full explanation what that hole does, just that it can't be blocked. What we were doing is putting a cutting board (relatively large floppy plastic one from IKEA) on the right-hand side of the lower dish rack, and it impeded this hole. Now it sounds strange, and I wouldn't have believed this if it had not come from Bosch directly, but putting tall items (cookie sheet, cutting board, etc) on the LEFT side where it doesn't impede that hole has resulted in no more leaks. The leaks were coming from the front of the door.
My trials and tribulations are longer than what I've covered here (for brevity), but the moral of the story is - don't block the outlet on the right-hand side of your dishwasher with anything. Strange as it is, but thats how it is. Problem solved!
Bosch Dishwasher Parts
I've recently had some trials and tribulations with my Bosch dishwasher, and in a round-about way, found the fix. My bosch dishwasher would intermittently leak (maybe every 5 or 8 loads). I contacted the company that we bought it from, they recommended dispatching a Bosch authorized service shop, which we did. They had a look, said everything looks good, and billed us. Miffed, I called back (after it leaked again). They agreed to take the dishwasher to their shop and thoroughly test it. After a week straight of it running (20 cycles, no leaks), everyone was stumped. I contacted the place we purchased it from again, fully explained my situation, and inquired what else Bosch could do for us. The lady explained she would get back to me after consulting with her manager. A few days later, I was back in touch with her. To my surprise, she requested I contact Bosch support line somewhere in central/eastern Canada and provide my last name. I did so, and the lady on the phone explained there is a very specific circumstance that you must avoid - its a loading issue. Read on:
Inside your dishwasher, there is a round hole with a grate on it - mid-way up the right-hand side inside the dishwasher. It is very important not to put anything tall that blocks or impedes this hole. I still don't have the full explanation what that hole does, just that it can't be blocked. What we were doing is putting a cutting board (relatively large floppy plastic one from IKEA) on the right-hand side of the lower dish rack, and it impeded this hole. Now it sounds strange, and I wouldn't have believed this if it had not come from Bosch directly, but putting tall items (cookie sheet, cutting board, etc) on the LEFT side where it doesn't impede that hole has resulted in no more leaks. The leaks were coming from the front of the door.
My trials and tribulations are longer than what I've covered here (for brevity), but the moral of the story is - don't block the outlet on the right-hand side of your dishwasher with anything. Strange as it is, but thats how it is. Problem solved!