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Broken Display Console on Thermador Oven SMW272YP

pagnotar

Premium Member
Joined
May 9, 2021
Messages
4
Location
Fairfax, VA
Model Number
SMW272YP
Brand
Thermador
Age
More than 10 years
Ok. So i made a big mistake. I managed to shatter my operating module for my thermador oven. I have been looking online for the right part to replace it - and now im thoroughly confused. Hoping you all can help!

The model number for my unit (I found this on the oven section) is SMW272YP. It is a stainless steel 3 component device (Microwave, Warming Drawer, Oven).

There are a couple other numbers that may be helpful. The circuit board (which is attached to the back of the display that broke) is labled with a PN of 16-11-380. I also have a model number on the thermador microwave of 16-10-585 - and the housing or the board has the PN 16-11-391-03

I have been looking online, and i have found part numbers 368765, 368779, 368771 and 368778. All of those LOOK the same...but im not sure which one i need (or if they will all work). Any thoughts or help?
 

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rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,249
Location
Murray, Utah 84107, United States
Touch pad # 35-00-826 - Touch glass assembly # 35-00-827 - Console # 35-00-828 - These parts have been discontinued and no longer available.
 

pagnotar

Premium Member
Joined
May 9, 2021
Messages
4
Location
Fairfax, VA
Thank you! And yes - i realize these parts are no longer available - i was hoping to pick them up off ebay or somewhere else second hand. Do I need all 3 of them? When I look them up online they all seem to be similar.

Will this work:
Touch Pad- applianceparts4all.com/bosch-user-control-and-display-board-00368765?___SID=U

Or this:
ebay.com/itm/383981351723
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,249
Location
Murray, Utah 84107, United States
OK, here's the deal; The only model I was able to look up was SMW272S. The same part works on several models including SMW272YP after serial number 8204. The only part number that I could come up with is #35-00-826=Black ; 827=White; 828=Stainless. Yours looks like stainless so # 35-00-828 changes to #00368779.
bosch-touch-control-glass-368779-ap2827881_01_l.jpg
 

pagnotar

Premium Member
Joined
May 9, 2021
Messages
4
Location
Fairfax, VA
Awesome! Thank you so much. After doing some searching, I dont think i can find part 00368779 online anywhere- at least right now. I can find 00368765 which I think traces back to 35-00-826. So - although it wont match perfectly, i dont think black will look too bad with the stainless. I have the old stainless housing so maybe i can swap it out. Any thoughts on that?

Also - can you explain "The same part works on several models including SMW272YP after serial number 8204" My serial number starts with 8106 - so i want to make sure i am reading your comment correctly.

Thanks again for all your help!
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,249
Location
Murray, Utah 84107, United States
That's why I gave you all three colors. I figured you could find at least one. However, that may all be moot.
My serial number starts with 8106
According to the info, those won't work for your machine. I can't find the part number of the control used before ser #8204.
 

pagnotar

Premium Member
Joined
May 9, 2021
Messages
4
Location
Fairfax, VA
Well this is fun! I contacted Thermador and they told me I needed 368779 as well. I asked them specifically about the 8204 serial number - and they said they didnt see any notes for this particular part (saw them for other parts). They were pretty confident 368779 will work. The problem is i cant find it online anywhere! I'll start picking up the phone and call around.

I'd be happy with the black part (368765) and I can buy it online. But the thermador/bosch rep didnt think that would work. The YP model isnt explicitly listed as one of the comparable models on their end (SMW272YB was though). Not sure what the YP stands for. Do you know? Do you think its worth a shot if I cant find the 368779 part?
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
44,249
Location
Murray, Utah 84107, United States
I don't know what the letters after the number stand for. That was the same problem I was having looking it up.
 
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