- Model Number
- 1-5 years
Hey all. I have a Samsung RF28HFEDBSR/AA, which is about 28 months old. Recently it began making a weird vibrating sound, and when you would go to use the ice dispenser some water would come out first, then wet ice. About a day later it stopped cooling (fridge and freezer) altogether. I was out of town, so my wife called a service technician, who came out and replaced the 'Defrost Sensor' and 'Drain probe'. This stopped the noise, and got the fridge cooling again, but it still has the issue with the ice dispenser. I pulled the ice bucket out, and the ice maker has about 3/4" of frost/ice caked onto the bottom. I'm assuming this is preventing the bucket from cooling properly, and hence the slightly melted ice coming out. So I want to remove the ice maker and defrost it, but in order to do so without damaging it, I'll need to get the ice off of it. I read online that you can put it into manual defrost mode by holding the Freezer and Fridge buttons at the same time, then pressing the Fridge button until it says 'FD'. I can't get it to do that. When I hold the two buttons for ~5 sec, everything on the display lights up and flashes, but when I press Fridge nothing happens. If I press the Alarm button while it's flashing, I can get it to say 'po', but I don't know what that means. Can anybody offer a little advice on how to move forward with this? I don't want to have to spend another couple hundred bucks getting a tech out for something fairly simple. Thanks.