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CDT725SSF6SS not starting

Kenneth Edmonds

Premium Member
Joined
Mar 17, 2020
Messages
5
Location
Brandon, MS
Model Number
CDT725SSF6SS
Brand
GE
Age
1-5 years
CDT725SSF6SS not starting. All the lights appear to working correctly. Start button is illuminated but doesn't work when pushed. Display screen is illuminated but doesn't say anything. Thanks
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
107,969
Location
McMullen Valley, Arizona
Hi Kenneth,

Let's check your main control board STATUS LED, Tell us how many times its flashing in a row.

To view the STATUS LED, remove the lower access panel of your dishwasher. You DO NOT have remove the control board from its metal casing when you view the STATUS LED.

Here's the control(machine) board for this model:

GE control 2 (1).jpg


When viewing it leave all the electrical connectors to it plugged in.

D-GE control board status led.jpg


Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
107,969
Location
McMullen Valley, Arizona
Ok,

2x per 3 seconds=Unit is in delay start and is waiting to start a cycle. The cycle will begin once the delay expires.

Another member had this problem and found a stuck button on his control panel, check for a stuck button.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
107,969
Location
McMullen Valley, Arizona
If no stuck button--->Do this: Remove power from the machine for longer than 30 seconds then open the door. Restore power to the machine and then close the door. Press and hold the Cycle Select and Start pads simultaneously for 5 seconds. The control will report the door status for 10 seconds.

If the LEDs are solid the control detects the door as closed. If the LEDs are blinking the control detects the door as open.

After the 10 second door check the Lock LED will be on to let you know you're in error mode and if any errors are detected the control will turn on another LED. That LED will indicate the error.

To exit error mode press any key.

Jake
 

Kenneth Edmonds

Premium Member
Joined
Mar 17, 2020
Messages
5
Location
Brandon, MS
Everything worked but the last step. Door lock LED never let me know it was in error mode. I've tried the test several times, sometimes it doesn't recognize the door being closed.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
107,969
Location
McMullen Valley, Arizona
Ok,
Press and hold the Cycle Select and Start pads simultaneously for 5 seconds. The control will report the door status for 10 seconds.

If the LEDs are solid the control detects the door as closed. If the LEDs are blinking the control detects the door as open.
Was the LED's solid when the door was closed?

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
107,969
Location
McMullen Valley, Arizona

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
107,969
Location
McMullen Valley, Arizona
Glad to help, let us know how it goes.

The new UI Board will come with instructions to set the jumpers per your model number. The jumpers must be set properly or it will not work.

Jake
 
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