Rachit
Premium Member
- Model Number
- KUDP
- Brand
- KitchenAid
- Age
- 1-5 years
Our KitchenAid KUDP series dishwasher went into a mode where it would not start and would only respond to the cancel/drain button. The clean light would flash 7 times in a row, stop, and then repeat. I read that the 7 flashes indicates an error code and that the dishwasher has detected a problem in the heater element circuit. I tried to reset the error mode by turning off power for 15 minutes, however, that did not work.
We called for a repair. The service person found that the dishwasher was completely fine except that it had gone into an error mode. The technician reset the error mode and charge us $115.00.
The reset sequence used was reported to be the following:
1) Crack the door open.
2) Within 3 seconds press the following sequence - Hi Temp Scrub, Energy Saver Dry, Hi Temp Scrub, Energy Saver Dry
3) Close and latch the door
4) Press the cancel button (the circle with the triangle in it)
We were told the dishwasher expects to see the dish water temperature rise in a certain way. If the water does not heat in this way, the dishwasher becomes confused and thinks the heater element has failed. In deed, this happened just following and extended power failure and our hot water tank was cool. I am curious if this code will work for anybody else with the same problem and save a service call and 115 bucks. Overall, this seems to be a serious logic flaw in the design.
We called for a repair. The service person found that the dishwasher was completely fine except that it had gone into an error mode. The technician reset the error mode and charge us $115.00.
The reset sequence used was reported to be the following:
1) Crack the door open.
2) Within 3 seconds press the following sequence - Hi Temp Scrub, Energy Saver Dry, Hi Temp Scrub, Energy Saver Dry
3) Close and latch the door
4) Press the cancel button (the circle with the triangle in it)
We were told the dishwasher expects to see the dish water temperature rise in a certain way. If the water does not heat in this way, the dishwasher becomes confused and thinks the heater element has failed. In deed, this happened just following and extended power failure and our hot water tank was cool. I am curious if this code will work for anybody else with the same problem and save a service call and 115 bucks. Overall, this seems to be a serious logic flaw in the design.