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DSS25KGRBWW GE Adora Refrigerator - All of a sudden, no water or ice!

stanstr

Premium Member
Joined
Sep 23, 2014
Messages
4
Location
91304
Model Number
DSS25KGRBWW
Brand
GE
Age
6-10 years
We have a GE "Adora", Model DSS25KGRBWW side-by-side refrigerator. Last week it stopped dispensing water and stopped making ice. It will dispense ice, but not make it (we make ice in trays & dump them in the ice bin).
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
113,120
Location
McMullen Valley, Arizona
Hi,

Do you hear any sound at all when you try to get water from the water dispenser? Like a hum sound from the back of the refrigerator?

Pull your refrigerator out away from the wall, turn off your water supply line that goes to it, then take off your water supply line from the water inlet valve, then get a bucket, cup, bowl, etc to catch the water, then put your water supply line in the bucket and turn it on, your water stream should be really good with good water pressure, if not then the problem is in your plumbing water supply line, either a bad or clogged shut off valve.

If you have a needle type self-piercing type shut-off valve, those tend to clog up, its better to replace them with a 1/4" shut-off valve type.

Jake
 
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