DV42H5000EW/A3 Samsung Electric Dryer Not Cooling During Cycle

GetUsed2It

Premium Member
Joined
Oct 1, 2018
Messages
7
Location
California
Model
DV42H5000EW
Brand
Samsung
Age
1-5 years
Hello experts,

I have an electric Samsung dryer (DV42H5000EW/A3)that is not cooling during the cooling cycle. Would appreciate some direction as to what I should test and replace. If you need any additional information please let me know. Thank you for your help!
 

jeff1

Appliance Tech - Moderator
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jeff1

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Please do keep us posted.

jeff.
 

jeff1

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Glad that was all it was....thankx for the update :)

jeff.
 

GetUsed2It

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Messages
7
Location
California
So I tested the dryer without clothes in it. It cooled down during the cooling cycle after two minutes as expected. When I put clothes in it, it stopped after two minutes as well, hit the cooling cycle and stopped. I ordered the whole unit, sensors and all. Should I swap out for the old sensors or could it be something else? Thanks!!!
 

jeff1

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When I put clothes in it, it stopped after two minutes as well, hit the cooling cycle and stopped.
What is "it"?
Are you letting the whole cycle run?
Try a timed cycles, last 4-8 minutes should be cool down.

jeff.
 

GetUsed2It

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Messages
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Location
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The timed dry works like a charm. The Normal setting starts with 40 minutes on the timer, hits 39 minutes and then quickly goes to Cooling so it only runs for about 3 minutes, clearly not enough time to dry anything. I was wondering if I should take the sensors out of the old unit and use them. Of course I can just used timed dry forever as well and call it a day.

Thanks again for all your help Jeff!
 

jeff1

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The Normal setting starts with 40 minutes on the timer, hits 39 minutes and then quickly goes to Cooling so it only runs for about 3 minutes
Sensor bars, could be coated, could have hair or something caught in one/them. Try cleaning them off as a good place to start.
Failing those, then the board is probably bad for the automatic/moisture cycles only....esp since timed dry worked ok.

Moisture-Sensor-DC61-02627A-01612241.jpg Dryer moisture sensor

jeff.
 

GetUsed2It

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Oct 1, 2018
Messages
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Location
California
I had a sneaky suspicion I must not have plugged in the moisture sensors. Opened up the lint collector and saw it was plugged in?! Gave it a little tug and it popped right out so I didn’t snap it together. I have a load to wash later so I will give an update when I dry the load. Once again thanks so much for your direction and assistance Jeff, you are my hero!
 

jeff1

Appliance Tech - Moderator
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Messages
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Please keep us posted.

jeff.
 
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