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DV48H7400EW/A2 Won’t Spin

Kbespy

Premium Member
Joined
Apr 8, 2020
Messages
21
Location
Walls, MS
Model Number
DV48H7400EW/A
Brand
Samsung
Age
1-5 years
I’ve been having to “shake” the dryer a bit to make it spin lately. But now it won’t spin at all. Power is good, sounds like it tries to spin but doesn’t. Belt maybe? How do I check it?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
118,914
Location
McMullen Valley, Arizona
Can you first update your thread I helped you with here please:

Jake
 

Kbespy

Premium Member
Joined
Apr 8, 2020
Messages
21
Location
Walls, MS
Sure thing! Also will send that donation I promised. It took quite a long time for the part to come in and I forgot to update.
 

Kbespy

Premium Member
Joined
Apr 8, 2020
Messages
21
Location
Walls, MS
I was able to half way take the lid off... wires were still connected but was able to tell that the belt was still connected on top and had tension. This looks to be a much more difficult repair than the previous washer.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
118,914
Location
McMullen Valley, Arizona
Thanks for the update and donation on your washer.:)

For the dryer, can you turn the drum both ways with your hand when its empty?

Jake
 

Kbespy

Premium Member
Joined
Apr 8, 2020
Messages
21
Location
Walls, MS
I can turn it. I wouldn’t say it’s easy. Not sure if it’s supposed to be.
more been having problems starting to spin lately. Usually I can either shake it a bit or turn it off, turn it by hand a round and then start it back up.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
118,914
Location
McMullen Valley, Arizona
Ok, yes the drum will have a little tension on it when you turn it by hand, that's normal, just as long as it turns is the key.:)

turn it by hand a round and then start it back up.
Ok, then that would be a motor problem if you turn it by hand and it starts running.

Here's the motor for your model you can order:
DC31-00055G Motor


There is a video in the motor part link that shows you how to replace it.

Let us know how it goes.

Jake
 

Kbespy

Premium Member
Joined
Apr 8, 2020
Messages
21
Location
Walls, MS
Jake, is there any clear way to test the motor before buying? I think I’d prefer buying a new dryer if the replacement cost is near 50%
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
118,914
Location
McMullen Valley, Arizona
Nope, but that will fix it for sure.

I don't blame you if you want to buy a new dryer. Just make sure you get a Maytag or Whirlpool or Roper Dryer if you do buy a new dryer.

Jake
 

Kbespy

Premium Member
Joined
Apr 8, 2020
Messages
21
Location
Walls, MS
Looking for new dryers now. I’d rather go with Maytag considering my two whirlpool appliances have had problems recently. Any suggested models without going overboard? We are pretty basic. Or any models to stay away from?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
118,914
Location
McMullen Valley, Arizona
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