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FIXED DV48J7770EP/A2 Starting and stopping drum not moving

tas9195

Premium Member
Joined
Feb 16, 2020
Messages
3
Location
Conroe Tx
Model Number
DV48J7770EP/A
Brand
Samsung
Age
1-5 years
Hey guys, new here. Ran into an issue that I can't figure out. My wife tried to dry my sons shingaurds in the dryer and it got wedged and the dryer stopped. She tried to start it again and it would turn on and sounds like the motor is running but not spinning. The drum is not spinning and it will shut off after a few seconds. I took it apart to make sure the drum wasn't just off of the rollers or the belt was off and everything was fine. Put it back together and tried again and only get the same thing. I am afraid the Dryer Drive Motor is burned up. How would I verify this or does someone know what the issue might be. Thanks for any help. I don't know if video can be uploaded but I can do a quick one if it can help
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
109,078
Location
McMullen Valley, Arizona
Hi,

Yes, then that would be a motor problem.

Here's the motor for your model you can order:
DC31-00055G Motor


There is a video in the motor part link to show you how to replace it.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
109,078
Location
McMullen Valley, Arizona
Glad to help, keep us posted.

Jake
 

tas9195

Premium Member
Joined
Feb 16, 2020
Messages
3
Location
Conroe Tx
I got the part ordered. It arrived today, got it installed and dryer works perfectly. Wife is happy. Thank you for the help
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
109,078
Location
McMullen Valley, Arizona
Excellent tas, glad to hear the new motor fixed it. (y)

Thanks for the update!

Jake
 
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