DW80R9950UG Samsung Dishwasher dead after power outage

[brandonwee]

Model Number

DW80R9950UG

Brand

Samsung

Age

1-5 years

I have a Samsung DW80R9950UG. Last Thursday we had a power failure in the middle of a cycle. When the power came back on, the dishwasher seemed to run through a cycle on its own.

The next time we went to run a cycle, there was no response from the TouchPad. Can't turn on. I assume one of the boards was damaged during the power interruption but I do not know where to start. There is power to the dishwasher.

Is there a way I can check which board i should tackle?

 

[Jake]

Hi, I don't have any experience or training with Samsung Dishwashers.

But I did locate this from Samsung: https://www.samsung.com/us/support/answer/ANS00087943/

Try to Reset your Dishwasher and see if that works.

 

[brandonwee]

Thanks. Tried that twice. No dice.

 

[Jake]

Your welcome.

Hopefully another tech or member that's seen this problem and fixed it can shed some light on this issue.

Other than that, you can contact Samsung at 1-800-SAMSUNG (726-7864) to come out to fix it for you.